Field Service Representative

About this role

Inizio   Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.  

Inizio   Engage is building a nationwide team of Field Service Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will   be dedicated to providing   services to   Inizio’s   client .   

This is your opportunity to join   Inizio   Engage and represent a top biotechnology company!  

Why   You’ll   Love Working Here  

We believe great people deserve great support—at work and beyond.   That’s   why we offer a rewards experience designed to help you thrive personally, professionally, and financially:  

• Competitive pay that recognizes your experience,   expertise , and impact  

• Comprehensive benefits including medical, dental, and vision coverage;   accrued   paid time off; 401(k) with company match; disability and life insurance; and paid maternity and   paternity leave  

• Company-paid holidays so you can rest, recharge, and focus on what matters most  

• Recognition programs, contests, and awards that celebrate your contributions  

• Continuous growth opportunities through learning, leadership development, and career advancement support  

• A collaborative culture where your ideas are valued and your work makes a difference  

We’re   also proud to be recognized for creating an exceptional employee experience:  

• Best Place to Work in BioPharma — 2022, 2023, 2025  

• Certified Great Place to Work® — 2021, 2023, 2025, 2026  

Learn more:   https://www.greatplacetowork.com/certified-company/7003732  

  What will you be doing ?    

• Support ongoing brand   initiatives including transition from retail to specialty pharmacy partners,   broadening brand   awareness by fulfilling basic office needs that reinforce product   acquisition   within healthcare settings.  

• HCP engagement will involve probing, answering questions (e.g.,   where physician is currently sending scripts and why, potential benefits of   a new approach ,   where to find supply)     

• Maintain an expert understanding of the Product,   access landscape,   patient education, consumer education, and factors influencing the market environment.   

• Understand and use only approved promotional materials to support marketing   message .       

• Maintain an in- depth and   knowledge of related disease state and market dynamics, health information technology, care   trends   or other account-specific considerations that allow engagement in meaningful dialogue and   adding   value when calling on customers .       

• Implement the strategic call plan to exceed goals for assigned geographies .        

• Exhibit territory knowledge through customer analysis, including analyzing   previous   customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office .       

• Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts .       

• Ensure that provider understands the benefits of   utilizing   the Specialty Pharmacy network   at the local level to   support patient access to care    

• Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue   identification   and call summary .       

• Customize the delivery of sales messages to align with known customer needs .        

• Share information on approved support resources .       

• Complete all call reporting responsibilities following current procedures (based on   scope   of SOW) .       

• Balance needed study and certification time, during off-territory hours,   required   to learn medical,   product   and policy information, and to   maintain   supplies, equipment, and records .       

• Prepare for and   participate   in all required   field meetings   and training classes at local or remote locations .       

• Complete all required Compliance training within timelines set by client     

What do you need for this position ?    

• Bachelor’s Degree   preferred     

• Minimum 2 years of relevant experience such as:     

• Pharmaceutical Sales   Experience     

• Medical/Medical Device Sales Experience     

• Professional Sales or Promotional Activity     

• Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management     

• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)     

• Must live within 25 miles of the border of the territory     

• Willingness to travel     

• Valid US driver’s license and a driving record in compliance with company standards     

The base pay range for this position is $46K – $85K per year. The final compensation offered to a successful candidate will be   determined   by factors such as experience, skills, internal equity, and business needs.  

About   Inizio   Engage  

Inizio   Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local   expertise   and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.  

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.  

To learn more about   Inizio   Engage, visit us at:   https://inizio.com/  

Equ

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