Executive Director, Network & Telecommunications

About this role

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Onsite Leadership Role | South Florida Based Candidates Preferred

The University of Miami Health System (UHealth) Information Technology Department is seeking an experienced Executive Director, Networks & Telecommunications for a full-time, onsite position in Miami, Florida.

The Executive Director of Networks & Telecommunications will lead the design, modernization, and operations of a mission-critical connectivity ecosystem spanning an integrated academic health system and research university. This role sits at the intersection of clinical care delivery, advanced biomedical research, and academic and student experiences. The Executive Director is accountable for delivering secure, resilient, always-on connectivity across hospitals, ambulatory sites, research labs, and academic campuses—where network performance directly impacts student experience, patient safety, clinical outcomes, and research continuity. Reporting to the Chief Technology Officer, this leader will serve as a strategic architect of next-generation connectivity and a hands-on technical expert capable of leading through complexity and critical incidents.

Core Responsibilities: • Define and execute the enterprise networking and telecommunications strategy in alignment with organizational objectives and advances in the industry.

• Develop a forward‑looking strategy for adopting emerging technologies in ways that advance and enable enterprise priorities.

• Partner with executive leadership to ensure networking and voice/data services support business continuity, growth, and digital transformation.

• Oversee design, implementation, optimization and management of high-performing, large-scale enterprise networks (LAN, WAN, WLAN, Cellular, VoIP, CCaaS).

• Ensure robust network security through firewalls, intrusion prevention, segmentation, and NAC (Network Access Control).

• Lead initiatives to further key objectives for operating a high-performing and secure environment.

• Direct enterprise voice and data infrastructure, including VoIP, SIP   trunking, PBX systems, and collaboration platforms.

• Ensure high availability and quality of service for voice and video communications across the organization.

• Oversee telecommunications planning, engineering, and lifecycle management of infrastructure.

• Lead design, deployment, and optimization of DAS to ensure reliable cellular and wireless coverage across facilities.

• Work closely   with mobile carriers to expand and optimize mobile network coverage at UM campuses

• Oversee enterprise wireless infrastructure, ensuring secure, scalable, and high-performance connectivity.

• Develop and   execute on   wireless technology roadmap that enhances and strengthens performance,   security   and stability across the enterprise .

• Establish and enforce operational policies, standards, and best practices for networking and telecommunications.

• Drive automation and   monitoring   to improve efficiency, reduce downtime, and enhance incident response.

• Manage vendor relationships, contracts, and procurement for networking and telecom services.

• Lead, mentor, and develop a team of network engineers, telecom specialists, and security professionals.

• Foster a culture of accountability, innovation, and continuous improvement.  

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

The Executive Director will lead a large-scale organization responsible for enterprise networking, telecommunications, wireless, and cellular infrastructure across a distributed, high-availability environment.

1. Enterprise Connectivity Strategy (Health System + Academic) • Define and execute a multi-year connectivity strategy supporting Clinical systems and patient care environments, Research computing and data-intensive workloads, and Academic and campus digital experiences

• Lead architectural evolution toward Cloud-integrated and hybrid networking models, Zero-trust security frameworks, and Software-defined and automated infrastructure

2. Technical Authority & Architecture Leadership (Non-Delegable)

Serve as the final technical authority across all network domains, with the ability to personally engage in complex design and troubleshooting scenarios. Required areas of depth include: • Enterprise networking: • LAN, WAN, WLAN, and campus-scale infrastructure

• SD-WAN and hybrid/cloud connectivity

• Network security: • Segmentation, NAC (e.g., Cisco ISE, Aruba ClearPass)

• Firewalls, intrusion prevention, and zero-trust architectures

• Real-time communications: • VoIP, SIP, PBX, unified communications, CCaaS

• Wireless and mobility: • Enterprise WLAN and large-scale wireless deployments

• Distributed Antenna Systems (DAS) for healthcare facilities

3. Clinical & Research Reliability (Mission-Critical Operations) • Ensure continuous availability and performance of connectivity services supporting: • Electronic Health Records (EHRs)

• Clinical devices and bedside systems

• Telemedicine and patient engagement platforms

• Research labs and high-performance computing environments

• Lead incident command during major outages, ensuring rapid resolution and communication

• Establish and enforce: • High-availability architectures

• Failover and redundancy strategies

• Performance and resilience standards aligned to healthcare needs

4. Operational Excellence at Scale • Lead a multi-disciplinary organization of ~70–80 engineers, architects, and operations professionals

• Drive: • Automation and observability across network operations

• Reduced mean-time-to-resolution (MTTR)

• Proactive performance monitoring

• Implement clear: • SLAs tied to cli

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