Epic MyChart / Cadence Application Analyst (Remote Available)

About this role

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization: HealthIT Community Programs Job Summary: This Application Analyst serves as the primary resource for all customer-facing MyChart initiatives, including branding updates, questionnaire maintenance, and online scheduling configuration. This dedicated resource supports ongoing maintenance and enhancement needs for existing customers and play a key role in the implementation of new Community Connect partners. The analyst provides support during system upgrades, assist with testing and validation activities, and participate in on-call rotations.

(Note: This role is available for remote work in most US locations) .

KEY RESPONSIBILITIES • Designs, builds, installs, configures, and/or develops software to support clinical and operational workflows. • Analyzes clinical or operational workflows supported by the assigned products (Epic) and their relationship to the technical environment in which they operate. • May perform analysis and design of supporting technical infrastructures. • Supports clinical, administrative, financial, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users. • The responsibilities listed are a general overview of the position and additional duties may be assigned.

REQUIREMENTS • Epic certification in MyChart &/or Cadence (Required) • Epic Community Connect experience (a plus) • Bachelor's degree or equivalent experience

TECHNICAL CAPABILITIES • Configuration Management and Planning (Novice): Competent to apply changes or develop new functions based on understanding of the design of the system. Collaborates with knowledgeable users and customers in meeting their business needs. Participates in basic configuration management planning. Manages tasks, schedules activities, and organizes work to meet plan deadlines. Critically evaluates implications of technological changes. Able to interpret business data as it applies to configuration management. • Technical Analysis (Novice): Knows most major/common assigned product group functions. Demonstrates ability to analyze and develop solutions to moderately complex clinical, administrative, financial, operational, and/or technical issues related to assigned product(s). Capable to design, build, configure, install, run reports, and perform maintenance support as instructed. Successfully handles basic break/fix service issues. Demonstrates ability to break down work into manageable and measurable units. Organizes work and meets deadlines. • Testing (Novice): Competent to develop new and execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Understands and uses quality assurance processes, tools, and scripts for testing purposes. • Product Knowledge (Novice): Understands the product in relation to other company products. Has general knowledge of the competition for the product in the marketplace. Understands the product life cycle from development through sales and customer support. Can describe product features and benefits using key product terminology. • Problem Management (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate knowledge of Incident Tracking and Problem Reporting in practical applications of moderate difficulty. Writes problem reports that contain all of the necessary information for clear, non-antagonistic communication to those responsible for fixing problems. Can effectively explain how to reproduce and analyze errors, as well as identify the type of error including coding, design issue and hardware. Makes simple suggestions for correction. • Business Knowledge (Novice): Understands customers' business operations beyond single issues driving a project. Demonstrates the ability to apply functional business knowledge to successfully meet work objectives. Has worked closely with knowledgeable users and customers in meeting their business needs. Demonstrates a good sense of the business when dealing with others. Critically evaluates the customer implications of technological advances. Knows and monitors the competition. Able to interpret business data.

About the Department: Health IT HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of: • Delivering distinctively personalized care

• Improving the health care of individuals and communities regionally, nationally and internationally

• Providing transformative learning programs

• Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing marketplace. Our 500 colleagues provide ongoing support over each product’s entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center’s 24,000 colleagues. Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and supported through a close partnership with  VUMC Information Technology (VUMC IT) . The strong collaboration among our teams means that VUMC can respond to clinical and operational

Similar jobs

• Epic Ambulatory - IT Application/ Clinical Application Analyst (Hybrid/Remote) — Umchealthsystem · Remote
• Epic Application Analyst – Patient Access (Cadence/Prelude/Real-Time Eligibility) — The University of Texas at Austin · AUSTIN, TX
• Epic Beacon - IT Application/ Clinical Application Analyst (Hybrid/Remote) — Umchealthsystem · Remote
• Epic Ambulatory (Rehab) - IT Application/ Clinical Application Analyst (Hybrid/Remote) — Umchealthsystem · Remote
• Epic MyChart Analyst, Senior — Seattle Children's · Remote
• Job Posting Title Epic Research / Ambulatory - IT Application/ Clinical Application Analyst (Hybrid/Remote) — Umchealthsystem · Remote
• Senior Consultant - Epic Access Analyst - Remote — Nordic · Remote
• Senior Consultant - Epic Ambulatory Clinicals Analyst - Remote — Nordic · Remote