Enrollment Practice Leader

About this role

Position Summary  

This role is part of a   small   regionally aligned team that supports a subset of our Sales & Client Management Organization.   The   Enrollment   Practice Leader   role   leads   the   front-to-back   enrollment experience for our internal sales partners and external   broker   and employer stakeholders .      They prioritize solutions that   drive enrollment success and deliver exceptional client outcomes. This role   is responsible for   managing complex, high-impact cases,   optimizing   operational processes, and fostering strong relationships across internal teams and external partners. The position combines measurable performance accountability with leadership influence to shape future growth and innovation in the   benefits   enrollment space.  

You are  

A   strategic   thinker   and results-oriented professional with deep   expertise   in group benefits enrollment.   You   thrive in   a f ast-paced environment, excel at managing high-value cases, and   possess   strong influencing skills to guide   internal and external partners .    You   demonstrate   exceptional communication, problem-solving, and relationship-building abilities, with a proven   track record   of driving engagement and implementing creative, cost-effective solutions . You are   passionate about   ensuring employees experience a n enrollment that meets their needs and allows them to make the   best benefit   choices for them and their loved ones.  

You have    

Experience &   Expertise  

• 5 + years of experience in group benefits enrollment or related fields.  

• Proven success in managing high-volume and high-impact   activities   with measurable results.  

• Familiarity with enrollment   strategies including 1x1s, Decision Support Engines, and digital Media  

Leadership & Collaboration  

• Demonstrated ability to lead strategic initiatives and influence stakeholders across multiple teams.  

• Experience in   mentoring team members.  

• Skilled in providing actionable feedback   to   leadership and shaping operational priorities.  

Performance & Innovation  

• Track record   of exceeding performance goals and driving client engagement.  

• Ability to   identify   process improvements and implement cost-effective solutions.  

• Comfortable serving as a subject matter expert and resource for   internal   peers and sales teams   as well as external stakeholders  

Skills  

• Exceptional   presentation,   c ommunication   and interpersonal skills.  

• Strategic thinker with a solutions-oriented approach.  

• Strong organizational and time-management abilities.  

You will  

• Lead   and   manage   the end-to-end group benefits enrollment process, ensuring accuracy, efficiency, and client satisfaction.  

• Be the single point of contact   representing   Guardian Enrollment with our distribution partners,   brokers   and clients.   

• Gather case level details and execute on enrollment event deliverables.   

• Provide   proactive status updates to stakeholders and manage any incoming inquiries from stakeholders.  

Oversee high-impact and high-volume case management, driving measurable   results   and meeting performance goals.  

Collaborate with sales teams and internal stakeholders to support execution and operational success.  

• Provide strategic feedback and recommendations to leadership to improve processes and enhance team effectiveness.  

• Mentor and support team members,   fostering   knowledge sharing and professional growth.  

• Identify   and implement innovative, cost-effective solutions to streamline enrollment operations.  

Reporting Relationships   

As   an   Enrollment   Practice   Leader    you   will report to our   Enrollment Strategy Leader ,   who reports to our   Head of Enrollment.   

Location    

• The primary location for this position is   remote based on   location representation needs within the team.   

Travel  

• 20 % Travel   required   for this position   

Salary Range:

$99,150.00 - $162,885.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits .  Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the j

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