eCommerce Trading Manager, Mexico (Temporary)

About this role

Job Description Bricks, clicks, and commercial growth —   that's   the focus of this exciting role. As we reimagine LEGO.com   from   a brand-led platform into a proactive, sales-driven retail destination,   we're   looking for a data-savvy   eCommerce   professional to help lead the way.   

If   you're   passionate about turning shopper insights into measurable on-site performance,   this is the role for you!  

** This is a temporary position through approximately the end of July 2027, based on business needs. **

Core Responsibilities   

• Maximize   the commercial performance of LEGO.com   within the Mexico   market , by   using data to spot trends and opportunities to   optimize   the site through existing business tools  

• Work with Regional Merchandising teams to   optimize   the product portfolio and stock positions   in order to   drive weekly sales results and   optimize   item order limits  

• Explore global vs local trends to make recommendations on how to   leverage   localized   content and experiences  

• Optimize   internal site search on a global, language and country level, ensuring shoppers are finding the right products for them regardless of language and location  

• Develop deep   expertise   on   our   eCommerce   tools, supporting documentation efforts to improve overall   ECommerce   team capabilities   

• Working with Product Management and our technical IT team,   define   requirements for business   tool   to support on-site   optimization   and   define   requirements for relevant local shopper requirements ( e.g.   payment options)  

• Support the development of the   personalization   strategy to balance global segment   personalization   and local commercial opportunities  

• Input into the sales forecast, supporting the delivery of the targets through a clearly defined on-site action plan by region and by country  

• Coordinate with Marketing teams to assess effectiveness of promotions and plan for future promotions and   optimize   markdown  

• Work with Fraud team to   optimize   cancellation rates and chargebacks  

• Coordinate with Distribution and Consumer Services teams to track and improve Shopper NPS and   eCommerce   profitability   

• Drive projects with Distribution to improve shopper experience and improve profitability  

• Work with Consumer Services team to understand shopper feedback and   take actions to drive   commercial traction  

Play your part in our team succeeding  

As a part of the LEGO Retail organization, the   Global   eCommerce   team drives the development of lego.com and digital shopper channels across regions, including new market entry, and plays a pivotal role in the LEGO Group   commercial   strategy.   

One of the biggest changes we are making is moving from a brand   eCommerce   platform to a retail website .    This means making a mindset shift from   passively   driving sales to proactively managing on-site sales performance.  

The role will play a pivotal role in defining the change to be commercially led, with the objective   to   realize   the on-site sales opportunities by delivering the best possible experience for   each and every   visitor.     

Working alongside   eCommerce , Marketing and the wider LEGO Group, this role will define and deliver plans to use our existing business tools to   optimize   the site down to a country level, becoming an expert in regional and language differences .    

Do you   have   what it takes?  

• Proven experience   working in   eCommerce   with strong experience   working with on-site optimization tools including analytics, testing, content   management   and internal search  

• Well-versed   in merchandising and sales   with   consumer products  

• Native level fluency in English &   Spanish   written and spoken  

• Strong   track record   of delivering   eCommerce   sales uplift   

• Passion for developing a deep understanding of shopper needs throughout the online journey and how this differs by language and country  

• Ability to define requirements to drive technical changes via the backlog management process  

• Excellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levels  

• An enthusiastic, positive approach and determination to overcome obstacles; results orientation with a focus on quality,   efficiency   and operational excellence    

• Open, collaborative communication style, with experience working across cultures and time zones to build connected, sustainable relationships regardless of organizational structure  

• Valid passport and ability to travel internationally up to 20%  

Nice to Have:  

•   Knowledge of software options in the market and resulting benefits   

• Experience in multiple regions or global markets a plus   

• High level technical knowledge of   eCommerce   platforms  

• BA or equivalent in Marketing, Business   Development   or related field preferred  

Additional  details on this position:    

• Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is  a great example  of how we live up to our ambition.   This   3  day  in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.   

• No relocation  assistance  is offered for this position.    

#LI-SW2 #LI-Hybrid

Compensation The salary for this position has a range of $107,885.00 - $161,827.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment

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