Data Center Operations Business Systems Manager

About this role

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com .

What You'll Do:

The DC (Data Center) Program and Cost Management team is the operational planning team responsible for the program management across the entire lifecycle of CoreWeave's data centers, ensuring strategic program objectives are translated into successful outcomes.

About the role:

We are seeking a Business Systems Manager to own the execution, coordination, governance, and driving outcomes for Data Center Operations tools used across CoreWeave's portfolio. In this role, you will serve as the primary interface between DC Operations and our IT, Systems Engineering, and Enterprise Applications teams — ensuring alignment across stakeholders, tracking progress against objective and governance for the platforms that DC Ops runs on, including DCIM, ITSM/Jira ticketing, Project Controls, CMMS, asset management, and adjacent business systems.

You will not be writing code or administering servers. Instead, you will execute on operational pain points into clear product requirements, drive cross-functional alignment on tool selection and workflow design, partner with IT and Systems Engineering to deliver implementations, and own the change management, training, and adoption that make those tools work in production. As a Business Systems Manager on the DC Ops Cost and Program Management team, you are the bridge between how DC Ops works on the ground and how our internal systems are built to support it.

• Program Execution: Lead the execution of business systems initiatives supporting Data Center Operations from project kickoff through production deployment. Develop implementation plans, coordinate cross-functional activities, manage project schedules, track risks and dependencies, and ensure successful delivery against established milestones.

• IT & Systems Engineering Partnership: Serve as the single point of contact between DC Ops and IT, Systems Engineering, Enterprise Applications, Security, and Data/Analytics teams. Translate operational requirements into technical specifications and translate technical constraints back to operational stakeholders.

• Workflow & Process Design: Define standardized workflows and data models for core Data Center Operations processes — work order intake and dispatch, change management, incident and problem management, asset lifecycle, capacity and inventory tracking, project intake and stage-gating, and cost and schedule controls. Drive consistency across sites and regions.

• DCIM Ownership: Manage deployment and enhancement activities for DCIM capabilities supporting, covering asset and capacity tracking, power and cooling visibility, rack-level inventory, and integration with networking and procurement systems. Drive vendor evaluation, implementation, and ongoing data quality.

• Jira / ITSM Ticketing: Direct implementation and enhancement of Jira (or equivalent ITSM platforms) supporting operational ticketing, project tracking, workflows, reporting, and automation. Work with system administrators and technical teams to ensure operational requirements are successfully implemented.

• Project Controls Platforms: Partner with the DC Ops PMO and Construction teams to select, configure, and operationalize project controls platforms covering schedule, cost, change order, document control, and reporting workflows.

• CMMS: Drive selection, implementation, and continuous improvement of the CMMS platform supporting preventive maintenance, work orders, spare parts inventory, and vendor service management. Ensure data integrity and adoption across all sites.

• Vendor Management: Manage implementation activities with software vendors, systems integrators, and internal technical teams. Track project deliverables, facilitate issue resolution, monitor implementation progress, and ensure vendor commitments are delivered on schedule.

• Change Management & Adoption: Lead the people side of system rollouts — communications, training, documentation, super-user networks, and adoption metrics. A great tool with poor adoption is a failed implementation; you own both halves.

• Reporting & KPIs: Develop and maintain project status reporting, implementation dashboards, adoption metrics, and operational readiness reporting. Provide leadership with visibility into project health, milestones, risks, and deployment progress.

• Documentation & Operational Support: Maintain implementation documentation including deployment plans, testing scripts, training materials, process documentation, operational procedures, and lessons learned. Ensure successful transition from project implementation to ongoing operational support.

Who You Are:

• Experience: 7+ years of experience in business systems, IT business analysis, operations systems management, or technical program management with 3+ years supporting data center, mission-critical facilities, manufacturing, or comparable physical operations environments.

• Education: Bachelor's degree in Information Systems, Engineering, Business, or a related field, or equivalent practical experience.

• Tools Portfolio: Hands-on experience defining requirements for and implementing at least two of the following: DCIM, CMMS, ITSM/Jira platforms, project controls, or asset/capacity management systems.

• Implementation Track Record: Demonstrated track record of leading end-to-end system implementations; requirements gathering, vendor selection, configuration, integration, UAT, training, and post-go-live support.

•

Similar jobs

• Data Center Operations Program Manager — Coreweave · Livingston, NJ / New York, NY / Sunnyvale, CA / San Francisco, CA / Bellevue, WA
• Staff Business Systems Engineer, Data Center Systems — Coreweave · Sunnyvale, CA
• Manager Data Center Operations — Roblox · Goodyear, Arizona, United States
• Data Center Manager — Trexsolutions · Austin, TX
• Data Center Manager — Nebius · Remote
• Data Center Operations Coordinator — Togetherai · San Francisco
• Site Manager, Data Center Operations — Fluidstack · Buffalo, NY
• People Business Systems Manager — Bridgebio · San Francisco - 1800 Owens