Crisis Center-Shift Leader

About this role

Job Description: Therapists are trained professionals who help individuals, families, and couples address and overcome various mental health challenges. They provide a range of therapeutic services within their associated geographical region, field and scope of practice such as counseling, psychotherapy, and behavior modification techniques. As a Therapist, your primary responsibility is to assess, diagnose, and treat clients/patients based on their individual needs. This involves conducting thorough assessments to understand their presenting concerns, gathering relevant background information, rendering a diagnosis, and formulating a treatment plan. Therapists utilize evidence-based interventions and techniques to help clients develop coping strategies, improve their relationships, and enhance their overall well-being. Required credentials include professional licenses in the fields of counseling, social work, and/or  marital/family therapy.

Essential Job Functions: • Provide individual, group, family and/or other practical counseling in a variety of settings to meet the needs of the client/patient and their goals of treatment.

• Complete intake/screening and/or comprehensive assessment process within appropriate time frames as designated by state regulatory/accreditation/agency standards.

• Determine and document diagnosis based on comprehensive assessment.

• Develop treatment plans for clients/patients in accordance with state regulatory/accreditation/agency standards that demonstrate individualization and evolution based on information gathered from assessment.

• Participate in clinical staffing/treatment meetings, providing feedback on all pertinent cases.

• Responsible for meeting department-specific Collaborative Service Goal (CSG) requirements.

• Work closely with internal departments to ensure authorized services are approved and adequate information is provided within specified time frames.

• Document all services provided in accordance with state regulatory/accreditation/agency standards.

• Ensure that services are entered within the appropriate time frame, appropriate  format, notes refer to treatment plans, etc.

• Correct any file/charting deficiencies within the appropriate time frame.

• Assist clients/patients through the transition process and complete final correspondence such as transition summary, plan, letter, etc.

• Complete all mandatory training, meeting state regulatory/accreditation/agency standards.

• Represent the agency within the community in a professional manner.

• Maintain positive, professional relationships with referral sources, clients/patients, and coworkers, adhering to Code of Ethics and agency policies/procedures.

• Handle crisis situations as they arise. Participates in or coordinates emergency services in order to provide rapid aid in cases of crisis.

• Assist with providing professional/clinical supervision to individuals in training once all professional requirements have been met.

• Facilitate group counseling, group education, family therapy, and individual sessions including specialty services such as trauma and co-occurring therapy.

• Provide training and guidance on clinical issues that may arise and evidenced based practices.

• Provide clinical consultation to treatment team members when necessary.

• Demonstrate interest in long term and short term goals and objectives of the company.

• Other duties as assigned by leadership.

Knowledge, Skills, and Abilities: • Must have training and demonstrate expertise regarding diagnostic criteria of individuals with substance use disorders and/or mental health issues.

• Thorough knowledge of caseload management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorder treatment services.

• Detailed knowledge of the problems encountered by persons with mental health and/or substance use disorders.

• Considerable knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and/or substance use disorders.

• Knowledge of supervisory and training techniques and practices used in a mental health and/or substance use disorder treatment setting.

• Aptitude to develop, coordinate, and evaluate services within assigned programs.

• Ability to read and interpret documents such as safety rules, operating instructions and procedure manuals.

• Ability to write routine reports and correspondence.

• Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.

• Able to establish effective relationships via telephone or telehealth and personal contacts.

• Able to follow direction and accept supervision.

Experience and Education Qualifications: • Must possess at least a Master’s degree in Social Work, Psychology, Counseling or related field.

• Holds licensure with the applicable board of professional registration for the state that they are practicing as a professional counselor or social worker.

• Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT)

• Must be willing to become licensed in additional states, other than the state currently licensed in.

• Must be willing and comfortable with providing telehealth services to the individuals we serve (training will be provided).

Supervisory Requirements: • None

Employment Requirements: • Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

• First Aid certification within three (3) months of beginning employment and upon renewal date.

• Obtain CPR certification w

Similar jobs

• Crisis Clinician Lead — Elevance Health · MA-BOSTON, 200 STATE ST | MA-WOBURN, 500 UNICORN PARK DR
• Crisis Clinician — Aspirehealthalliance · Quincy, MA
• Program Coordinator II - Crisis Continuum — Seattle Children's · Seattle, WA
• Crisis Support Specialist — Magellan Health · United States
• Crisis Specialist — Brightli · Springfield, MO
• Crisis Care Coordinator — MultiCare · Puyallup, Washington
• Crisis Care Consultant — Centerstone · Remote
• Crisis Team Caseworker — State of Maine (Executive Branch) · South Portland, Maine