Crisis Team Caseworker

About this role

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. .

Department of Health and Human Services (DHHS) Human Services Caseworker Opening Date: August 10, 2026 Closing Date: August 21, 2026 Job Class Code: 5069 Grade: 22 (P&T) Salary: $25.68 - $34.65 per hour* *Pay includes a $3.00/hour stipend. An additional $1.00/hour stipend is available with a relevant Masters degree. Starting pay for new employees hired into this position is $27.73 per hour. Position Number: 03030-3938 Location: South Portland (this position requires travel throughout Cumberland, York and Oxford Counties.)

This position allows for partial telework with management approval.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

The Crisis program operates 24 hours per day. The Crisis Case Manager hours are generally Monday through Friday, 8a-5p, weekends and holidays off.

Core Responsibilities: What You’ll Do You will provide professional case management for adults with developmental disabilities, with a focus on stability, safety, and long‑term support. Your work will include:

Service Coordination & Advocacy • Coordinate housing, employment, medical, psychiatric, and community supports. • Review and document person‑centered plans, care plans, and behavior plans. • Advocate for individuals and ensure services align with their needs and goals.

Assessment & Monitoring • Visit clients regularly to assess safety, living arrangements, and support systems. • Maintain accurate case records, summaries, reports, and correspondence. • Evaluate service effectiveness and recommend continuation, modification, or termination.

Crisis‑Related Support • Participate in crisis resolution using established intervention techniques. • Collaborate with Adult Protective Services and Crisis Prevention/Intervention Services. • Support district crisis teams as needed and assist with emergency transitions to waiver programs.

Program Operations & Administrative Responsibilities • Interpret and apply policies, regulations, and program procedures. • Prepare and review correspondence, financial statements, and operational documents. • Assist with public education, complaint review, investigations, and workflow improvements. • Represent the program at meetings and support special projects assigned by the Crisis Program Administrator.

Minimum Qualifications: To qualify, you must have a bachelor’s degree from an accredited educational institution in Social Work/Social Welfare; OR a bachelor’s degree in a related social service/social welfare/social work area* which includes at least 12 courses in behavioral science, social science, or social work.

Please submit a copy of your transcripts with your application materials. Applications without transcripts will be deemed incomplete and may not be processed. 

The background of well-qualified candidates will include at least 1 year of experience working providing support services and/or direct care to clients and families with developmental disabilities, or directly related human service field.  Please describe that experience in your cover letter.

NECESSARY SPECIAL REQUIREMENTS: Applicants must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure. An LSW requires an earned BA/BS in social work/social welfare. An LSW-Conditional requires an earned BA/BS in a field related to social work/social welfare. 

Possession of a valid Class C Maine Motor Vehicle Operator's License.

*Chapter 10 of the Maine State Board of Social Worker Licensure regulations defines a field related to social work or social welfare as including but not limited to: “behavioral science, social and behavioral sciences, childhood development, education, human development, mental health and human services, psychology, educational psychology, rehabilitation services, and sociology.”

The board will consider degrees in other areas on an individual basis. For additional information on degree requirements, contact the Maine Board of Social Work Licensure at (207) 624-8603.

Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:  The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of Maine’s older citizens, vulnerable adults and adults with disabilities.

The OADS Crisis Prevention/Intervention team supports adults with developmental disabilities and their families during and after crisis events. We help stabilize situations, coordinate services, and ensure individuals can safely remain in their communities.

This position reports directly to the Crisis Program Administrator working on special projects along with supporting other district crisis teams when needed.   Application Information: For questions about this position, please contact: Lorrie Mitchell at Lorrie.Mitchell@Maine

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