Control Room Technician I (2nd shift) - Enterprise Physical Operations

About this role

Location ST. LOUIS, MO 63110

 Scheduled Hours 40

Position Summary The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

This role assists with all facilities-related operations at WashU. Operators monitor several building automation software systems and three unique fire alarm software systems to support the 24/7 operations of researchers and campus community partners. Provides emergency response for A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Job Description

Primary Duties & Responsibilities:

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations. • Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. • Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns. • Changes temperature, humidity, and airflow set points as needed. • Assists with triaging service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers. • Maintains excellent customer service at all times and is able to distinguish impact, protocols, and need for escalation. • Learns and utilizes building automation logic and assists with optimizing 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges. • Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency. • Performs inspections on all of the campus Fire Suppression sprinkler systems to ensure proper alignment in case of emergency. • Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory. • Supports continued construction and renovation efforts in facilitating the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems. • Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations. • Assists with creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners. • Performs other duties as assigned.

Working Conditions: Job Location/Working Conditions:

• 2nd shift typically works 3:30 p.m.- 11:30 p.m. • Normal office environment. • High noise environment. • Exposure to animals. • Stockroom or warehouse. • Requires extensive safety training. • Exposure to moving machinery. • Exposure to blood-borne pathogens. • Dust, dirt, grease, or other disagreeable elements. • Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).

Physical Effort: • Typically standing or walking. • Occasional lifting (25 lbs. or less). • Occasional lifting (25 - 5 lbs.). • Typically sitting at a desk or table. • Typically bending, crouching, and stooping. • Repetitive wrist, hand, or finger movement. • Ability to move to on and off-campus locations.

Equipment: • Simple hand tools. • Heavy equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications /Professional Licenses : No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (1 Year) Skills: Not Applicable Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required

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