Commercial Training Manager – Shoulder Arthroplasty

About this role

Commercial Training Manager – Shoulder Arthroplasty

Life Unlimited . At Smith+Nephew, we design and manufacture technology that takes the limits off living.

As the Commercial Training Manager – Shoulder Arthroplasty , you'll play a pivotal role in developing the knowledge, confidence, and capabilities of our commercial teams. Leveraging your shoulder expertise, you'll create and deliver impactful training that helps sales professionals effectively support customers, improve patient outcomes, and drive business growth. Partnering closely with Sales Leadership, Marketing, Medical Education, and Commercial Training, you'll strengthen field readiness through product education, procedural training, coaching, and sales enablement initiatives that translate directly to success in the field. This is an ideal opportunity for a shoulder-focused orthopaedic professional who is passionate about developing others. Whether your background is in sales, clinical support, product management, or education, you'll have the chance to expand your influence beyond your current role while building experience in commercial training, curriculum development, and product launch readiness.

If you're looking to combine your shoulder expertise with a passion for coaching and leadership development, this role offers a path to make a meaningful impact across the business while helping others achieve their full potential.

What You’ll Do   Deliver Impactful Training Help design and deliver product, procedural, clinical, and commercial training focused on the Shoulder Arthroplasty portfolio, including robotics. Facilitate instructor-led programs, virtual learning, and hands-on experiences that build sales confidence and field readiness. Support learning pathways, educational resources, and certification programs that help teams succeed. Develop and Coach Field Teams Partner with sales leaders and commercial teams to identify development opportunities and address learning needs. Provide practical coaching through field rides, training sessions, and product discussions while helping reinforce best practices and improve consistency across the field organization. Support New Product Launches Work closely with Marketing and cross-functional partners to prepare the organization for new product introductions and portfolio expansion. Develop training content, learning tools, and launch materials that simplify complex clinical and technical concepts into practical, field-focused education. Collaborate Across the Business Partner with Sales Leadership, Marketing, Medical Education, and Commercial Training teams to continuously improve shoulder education programs. Leverage field feedback and performance insights to drive meaningful learning outcomes and business impact.

What You’ll Bring • Bachelor’s degree required.

• 3+ years of experience in orthopaedics, medical devices, healthcare, sales, clinical education, training, product support, product management, or a related commercial function.

• Experience in Shoulder Arthroplasty or a related reconstructive orthopaedic specialty strongly preferred.

• Passion for coaching, educating, and developing others through training, mentoring, onboarding, or field support.

• Strong communication and presentation skills with the ability to translate complex clinical or technical concepts into practical learning.

• Proven ability to collaborate across sales, marketing, medical education, and commercial teams.  

Preferred Experience • Shoulder Arthroplasty sales, clinical, product management, or training experience.

• Experience supporting product launches, field education programs, operating room environments, cadaver labs, surgeon training, or procedural support.

• Exposure to adult learning principles, curriculum development, or instructional design is a plus, though development opportunities will be available for the right candidate.  

What Sets You Apart

You combine deep shoulder expertise with a passion for developing others. You have the ability to simplify complex clinical and technical concepts into practical, field-ready learning that builds confidence and drives performance. You thrive in a fast-paced environment, balancing multiple priorities while delivering high-quality work and following through on commitments. Just as importantly, you're a collaborative partner who enjoys working across teams, embraces feedback, and continuously looks for ways to improve learning experiences and business results. If you're energized by coaching others, influencing field success, and helping a growing business reach its potential, you'll excel in this role.

Growth Opportunity This role offers a strong growth path for a high-potential orthopaedic professional who is ready to broaden their impact. You’ll gain exposure to curriculum development, learning strategy, field coaching, product launches, and commercial enablement while working closely with experienced leaders across the business. For someone stepping into opportunity, it offers the chance to build deeper training expertise, strengthen business influence, and grow toward broader commercial training leadership over time.

Travel Requirements You can expect approximately 30–50% travel for field rides, cadaver labs, sales meetings, training programs, and customer-facing education events. This travel is an important part of staying close to the field, understanding team needs, and delivering hands-on learning experiences that support commercial success.

You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. This is where you belong.

Inclusion and Belonging Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/).

Other reasons why you will love it here • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purcha

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