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Clinical Specialist CRM - Napa

Medtronic

Remote · Santa Rosa, California, US$72k – $90k

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About this role

We anticipate the application window for this opening will close on - 18 Aug 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly.

This role supports the Napa territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers                     The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.

RESPONSIBILITIES: • Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training. • Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs. • Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives. • Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions. • Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives. • Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes. • Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time • Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs. , sitting, standing, and walking for 8+ hours per day , and regularly bending, stooping, squatting, and maintaining balance. • Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.

Required Qualifications: • High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing

Preferred Qualifications: • Bachelor's degree in nursing, life sciences, or biomedical engineering • 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge • Thorough working knowledge of medical terminology and the medical device industry • Expertise with Microsoft tools & other applications (i.e., SalesForce.com) • Ability to meet vendor credentialing requirements • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS: • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to be independently mobile.  The employee is also required to interact with a computer, and communicate with peers and co-workers • Able to lift 20 pounds • Extended periods of time doing computer-based work • Hearing, sight and speaking ability • Ability to use computers • Ability to travel extensively by car and plane. Must have valid driver’s license for state of residency and active vehicle insurance policy • Sitting, standing 8 hours/day • Wear lead apron for long periods of time (2-3hrs on average) • Ability to operate a moving vehicle • Ability to work in Cath Labs and or O.R. with radiation exposure • Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work schedule

A commitment to our employees lives at the core of our values. We recognize their contributions.

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