Care Coordinator, RN Field Based

About this role

Become a part of our caring community   Humana Healthy Horizons in Indiana is seeking a Care Coordinator 2 (Field Care Manager 2) who assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. This position serves members of the new Indiana Medicaid program - Indiana PathWays for Aging (PathWays). The program was designed to help more Hoosiers who choose to age at home, do so, and to achieve better access to services, and better health and quality outcomes.

You will be part of a caring community at Humana. When you meet us, you can tell we started as a hometown company. We are proud of our Louisville roots and, as we have grown, that community feeling has spread across all 50 states and Puerto Rico. No matter where you are—whether you are working from home, from the field, from our offices, or from somewhere in between—you will feel welcome here. We are a caring community made of close-knit teams, cross-country friendships, and inclusive resource groups, all gathered around one big table where everyone’s voice is heard and respected. Community is a verb here. It is up to each of us to care for it and maintain it. Because the relationships we form will help us deliver better health outcomes for the people we so proudly serve.

* Health Insurance begins on day one! * 23 days of vacation with pay per year * 401K program matching 100% of 6% after year one!

Are you caring, Curious and Committed? If so, apply today!

Position Responsibilities: The Care Coordinator 2 employs a variety of strategies, approaches, and techniques to manage a member’s physical, environmental, and psycho-social health issues. Identifies and resolves barriers that hinder effective care.  • Facilitate the development of a longitudinal and trusting relationship with each member toward improved quality, continuity, and coordination of care. • Responsible for the coordination of all the member’s needed medical and non-medical services, including functional, social, and environmental services. • Works collaboratively with the Service Coordinator, Transition Coordinator, and other care team staff to address the member’s identified needs • Coordinates with all Medicare payers, Medicare Advantage plans, and Medicare providers as appropriate to coordinate the care and benefits of members who are also eligible for Medicare. • Primary point of contact for the Interdisciplinary Care Team (ICT) and shall be responsible for coordinating with the member, ICT participants, and outside resources to ensure the member’s needs are met.

Use your skills to make an impact   Required Qualifications • Licensed Registered Nurse (RN) in the state of Indiana without restrictions • At least one (2) year s of clinical experience as a nurse in providing case management or similar health care services • Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook. • Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders. • Proven ability of critical thinking, organization, written and verbal communication and problem- solving skills.

• Ability to manage multiple or competing priorities in a fast-paced environment. • Ability to use a variety of electronic information applications/software programs including electronic medical records. • Live/Reside in Indiana

Preferred Qualifications • Bilingual (English/Spanish) or (English/Burmese) • Prior nursing home diversion, long-term care, disease management, or case management experience • Prior management of Home and Community Based Services waivers (HCBS dual roles only) • Prior experience with Medicare & Medicaid recipients • Experience working with a geriatric population • Experience with health promotion, coaching and wellness • Knowledge of community health and social service agencies and additional community resources

Additional Information

About Humana Your growth is what drives Humana forward.   • When you get here, the journey is just beginning. Our leaders are committed to understanding what you need to grow. Because we do not grow without you • This is a place where our nurses influence the C-suite. • Where software engineers change lives. • Where every associate can build a professional path where they learn and thrive. • Through our commitments to wellbeing and work-life balance, we support each associate’s personal health, purpose, work style, sense of belonging, and security. • Because finding new ways to put health first—for our members and patients and our associates alike—is what we do. 

Additional Requirements/Adherence Workstyle: Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours: Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs. Travel: Must be willing to commute about 70% to meet with members. On Call - Telephonic on call for an occasional night and/or weekend may be required.

Work at Home Guidance To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. • Satellite, cellular and microwave connection can be used only if approved by leadership. • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Driver's License, Transportation, Insurance This role is a part of Humana's Driver Safety program

Similar jobs

• Care Coordinator — Humana · Remote
• Care Coordinator — Fira-health · Houston
• Care Coordinator — Animalmedicalcenter · 510 East 62nd Street, New York, NY 10065
• Care Coordinator — Sailorhealth · Remote
• Care Coordinator — Pomelocare · Remote
• Care Coordinator — Humana · Remote
• Care Coordinator — Tuesdayhealth · Remote
• Care Coordinator 1 — Humana · Remote