Business Systems Analyst (Cleared)

About this role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work:

We are seeking a Business Analyst to support a custom application development team that does system enhancements and production supporting, coordinating agile activities, refining backlogs, and ensuring system requirements are clearly defined and understood across the team. This role will help plan and lead agile ceremonies, translate business and technical needs into actionable work items, and provide reporting and analysis that guide continuous improvement. The Business Analyst will work closely with product owners, developers, and mission stakeholders to maintain system stability, support incremental enhancements, and ensure O&M efforts remain aligned with portfolio goals and user needs.

Key Responsibilities:

• Support the management and oversight of Operations & Maintenance (O&M) activities within a large enterprise applications services unit, ensuring continuity of service and timely issue resolution.

• Lead planning activities and facilitate agile ceremonies for ongoing O&M work, helping teams maintain cadence and clarity across sprints.

• Provide reporting, performance metrics, and analysis for O&M activities to support broader program visibility and decision‑making.

• Ensure O&M application objectives remain aligned with portfolio‑level goals and long‑term technology roadmaps.

• Monitor application performance and service delivery, ensuring adherence to service level agreements and proactively managing scope and priorities.

• Support the creation and documentation of technical standards, governance practices, and development guidelines to promote consistency, security, and compliance.

• Develop system specifications and contribute to project management and communication artifacts that support planning and execution.

• Translate business and system requirements into clear, actionable design specifications for development teams.

• Support project‑level execution through issue tracking, stakeholder coordination, and status reporting.

• Testing activities to include the following:

• Participate in acceptance testing activities by reviewing test scenarios and validating that test coverage aligns with documented business and system requirements

• Assist in validating functionality during UAT or O&M-related regression checks by confirming that implemented changes meet user expectations and acceptance criteria.

• Collaborate with other testers and developers to clarify requirements, resolve ambiguities, and ensure test cases reflect intended business rules.

• Support defect triage by assessing business impact, clarifying expected behavior, and aiding prioritization for remediation.

Here's what you need:

• Clearance: Active TS (optional SCI with CI Poly)

• 5 years of professional experience

• 3+ years of experience supporting or leading agile software development teams, including:

• High-level goals and objectives decomposition

• Experience translating core customer needs into actionable requirements, user stories, and acceptance criteria

• Backlog refinement

• Leading agile ceremonies

• 2+ years of experience coordinating and/or supporting Scaled Agile Framework (SAFe) Agile teams

• 2+ years of experience using Atlassian Jira for backlog, workflow, and reporting functions

• Willingness to go 100% onsite in Washington, DC.

Preferred Skills:

• Excellent problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

• Experience in creating concepts of operation, story maps, briefings, and user stories.

Eligibility Requirements:

US Citizenship required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $78,600 — $160,200 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyo

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