Business System Analyst

About this role

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.   We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Position Summary  

The Maximo Business Analyst & Reporting Analyst   is responsible for   supporting and   optimizing   IBM Maximo solutions through business process analysis, reporting development, user training, and functional support. This role serves as the primary liaison between business stakeholders and technical teams, ensuring that Maximo capabilities, reporting solutions, and business processes align with operational   objectives .  

A key responsibility   of   this position is driving Maximo 2.0 user adoption through comprehensive training programs while developing and   maintaining   enterprise reporting solutions using BIRT, Cognos, Power BI, MAS Reporting, and other reporting technologies.  

Key Responsibilities  

• Partner with business stakeholders to gather, analyze, and document business requirements. • Support business process improvements across Asset Management, Maintenance, Inventory, Procurement, and Work Management functions. •Design, develop,   maintain , and enhance reports, dashboards, scorecards, and KPIs within Maximo 1.0 and Maximo 2.0 environments. • Create operational, management, compliance, and executive reporting solutions using BIRT, Cognos, Power BI, MAS Reporting, and related reporting tools. • Analyze reporting requirements and translate business needs into actionable reporting and analytics solutions. •   Validate   report accuracy, data integrity, and performance. • Lead Maximo 2.0 end-user training initiatives and support organizational adoption efforts. • Develop training curricula, user guides, job aids, quick-reference materials, and knowledge articles. •   Facilitate   classroom, virtual, and hands-on training sessions for business users and system administrators. • Provide functional support, troubleshooting, and root cause analysis for Maximo-related issues. • Support testing activities, including test planning, test execution, user acceptance testing (UAT), and validation . • Collaborate with technical teams on system enhancements, integrations, and upgrades. •   Maintain   functional documentation, process maps, and reporting specifications. •   Identify   opportunities to improve business processes, reporting capabilities, and user experience.  

Recommended Qualifications  

•   Bachelor's degree in Business , Information Systems, Engineering, Computer Science, or related field, or equivalent experience. • 3–5 years of experience supporting IBM Maximo as a Functional Analyst, Business Analyst, or Reporting Analyst. • Experience developing reports and dashboards using one or more of the   following: •   BIRT • Cognos Analytics • Power BI • Maximo Application Suite (MAS) Reporting • Experience creating and delivering   system training and user enablement programs. • Strong understanding of Enterprise Asset Management (EAM) business processes. • Experience gathering and documenting business requirements . • Strong analytical, problem-solving, communication, and presentation skills.  

Preferred Qualifications  

• Experience supporting Maximo 1.0 to Maximo 2.0 transformation initiatives. • Experience with Maximo Manage, MAS Monitor, Mobile, Scheduler, or Health applications. • Knowledge of SQL and data analysis concepts. • Experience integrating Maximo with ERP systems such as SAP or Oracle. • Experience working in Life Sciences, Manufacturing, Healthcare, Utilities, or other regulated industries. • Familiarity with Agile project methodologies.  

Key Success Metrics  

• Successful adoption and   utilization   of Maximo 2.0 capabilities. • Delivery of   accurate ,   timely , and actionable business reports and dashboards. • Positive end-user training and support feedback. • Reduction in reporting-related support issues. • Improved business process efficiency and data quality. • Timely completion of enhancement, reporting, and training initiatives.  

Experience and Education Requirements • Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 2-5 years related experience or Master’s degree and 0-2 years

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qual

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