Business Process Improvement Manager - Operational Excellence (OpEx)

About this role

We anticipate the application window for this opening will close on - 22 Aug 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life We are seeking a Business Process Improvement Manager to serve as a driving force for lean transformation and operational excellence across our organization. This highly collaborative role is ideal for someone who thrives on tackling complex challenges, partnering with diverse teams, and delivering impactful, sustainable improvements. The successful candidate will act as an internal consultant, using their expertise in Lean, Six Sigma, and process optimization to assess current practices, identify opportunities, and implement scalable solutions that enhance capacity, quality, and cost efficiency.

Beyond process mapping and analysis, this leader will facilitate cross-functional workshops, develop and track key performance metrics, and communicate progress at every level – from operators to executive leadership. With a strategic yet hands-on approach, you’ll deliver training, mentor colleagues, and leverage best practices to influence change, foster a culture of continuous improvement, and help shape the future of our business operations. If you’re passionate about connecting strategy to results and thrive in environments where adaptability and servant leadership are valued, this is an opportunity to make a significant impact.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 50% of travel to enhance collaboration and ensure successful completion of projects.                     Responsibilities may include the following and other duties may be assigned. • Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).

• Diagrams and evaluates existing processes.

• Organizes, leads and facilitates cross-functional project teams.

• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

• Collects data to identify root cause of problems.

• Measures performance against process requirements.

• Aligns improvement to performance shortfalls.

• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

• May deliver presentations and training courses including measurement, analysis, improvement and control.

• Surveys and analyzes best practices for techniques and processes.

• Communicates team progress.

• Performs cost and benefit analyses.

Minimum Requirements • Bachelor's degree with a minimum of 5 years relevant experience

OR • An advanced degree with a minimum of 3 years prior relevant experience

Nice To Have • 3+ years of dedicated Lean Manufacturing or Operational Excellence (OpEx) implementation experience, driving measurable improvements in productivity, quality, cost, and delivery

• Experience leading transactional and business process improvement initiatives across functions such as distribution centers, supply chain, quality, finance, operations, HR, or shared services

• Advanced Lean or Six Sigma certification (e.g., Black Belt, Master Black Belt)

• Previous consulting experience in operational excellence or process transformation

• Demonstrated success leading projects in highly regulated industries (e.g., medical device, pharma, aerospace, automotive)

• Proficiency in data analytics tools (e.g., Power BI, Tableau, Minitab)

• Change management certification or significant experience with organizational change initiatives

• Strong presentation and facilitation skills for executive and frontline audiences

• Experience developing and delivering training for Lean, Six Sigma, or process improvement methodologies

• Multilingual abilities, especially Spanish, due to international travel and cross-border collaboration

• Familiarity with digital transformation, Industry 4.0, or advanced manufacturing technologies

• Track record of mentoring or coaching other process improvement professionals

• Experience with succession planning and talent development

• Strong financial acumen, including cost/benefit analysis and budget management

• High adaptability and comfort working in a fast-paced, ambiguous environment

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship At Medtronic, we are committed to foster

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