Business Analyst

About this role

APPLICATION INSTRUCTIONS: • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see  Notice to Out of State Applicants .

​     POSITION SPECIFICS ​ Penn State IT is seeking two Business Analysts to support key Workday functional areas:  

• Workday Payroll, Benefits, Timekeeping, and Absence Team  

• Workday Recruiting and Talent Team  

The Business Analyst serves as a strategic liaison between business stakeholders and technical teams, analyzing business needs,   identifying   opportunities for process improvement, and translating business requirements into effective Workday solutions. This position plays a critical role in enhancing HR technology capabilities, supporting operational excellence, and ensuring that Workday solutions align with university business   objectives   and compliance requirements.  

Experience supporting Workday as a business analyst is preferred. Candidates with significant business analyst experience supporting comparable enterprise HRIS platforms (e.g., Oracle HCM Cloud, SAP SuccessFactors, PeopleSoft HCM, or UKG Pro) and the ability to quickly learn new systems are encouraged to apply.  

LOCATION

Penn State IT is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. The location of this position is flexible and can   operate   fully remote within the United States (restrictions apply) .    Standard working hours are in the eastern time zone.  

KEY RESPONSIBILITIES  

Business Analysis & Requirements Management  

• Partner with Human Resources, Payroll, Benefits, Talent Acquisition, and other university stakeholders to understand business   objectives , challenges, and operational needs.  

• Elicit , document, analyze, and   validate   business, functional, and non-functional requirements.  

• Develop business process flows, use cases, user stories, functional specifications, and other project documentation.  

• Facilitate workshops, interviews, and   requirements-gathering   sessions.  

• Ensure requirements are clearly communicated and understood by technical teams.  

• Translate complex business needs into actionable Workday configuration   and enhancement requirements.  

• Collaborate with data and analytics teams to define reporting requirements.  

Workday Functional Support  

• Support Workday business processes, integrations, reporting, security, and system enhancements within assigned functional areas.  

• Collaborate with functional and technical teams to evaluate system capabilities and recommend improvements.  

• Assist with Workday releases by assessing impacts, testing new functionality, and supporting implementation activities.  

• Identify   opportunities to   optimize   business processes using delivered Workday functionality and best practices.  

Process Improvement & Solution Design  

• Analyze   current-state   and   future-state   business processes.  

• Conduct gap analyses and recommend innovative solutions that improve efficiency, user experience, and data quality.  

• Support continuous improvement initiatives across HR operations and technology platforms.  

• Develop recommendations that align with university policies, compliance requirements, and strategic goals.  

Project & Change Support  

• Participate in and lead business analysis activities for Workday projects and enhancements.

• Collaborate with project managers, system administrators, and technical teams throughout the project lifecycle.  

• s upport user acceptance testing (UAT), test planning, defect resolution, and deployment activities.  

Stakeholder Engagement  

• Build effective working relationships with HR leaders, business partners, IT teams, and external vendors.  

• Act as a trusted advisor by delivering data-driven insights and solution-oriented recommendations.  

QUALIFICATIONS  

• Strong   proficiency   in business   analysis   methodologies and frameworks.  

• Experience with Agile, Scrum, Waterfall, or hybrid project methodologies.  

• Proficiency   in Microsoft Office Suite, including Excel, PowerPoint, and Visio.  

• Experience with business process modeling tools and requirements management software.  

• Familiarity with Jira or comparable tools is preferred.    

  MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Business Analyst - Senior Professional, this position requires:
Bachelor's Degree
6+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None

If filled as Business Analyst - Advanced Professional, this position requires:
Bachelor's Degree
3+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None     BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies.   Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.   SALARY & BENEFITS The salary range for this position, including all possible grades, is $72,300.00 - $122,016.00.   Salary Structure - Information on Penn State's salary structu

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