Bus Proc Impvmt Manager

About this role

We anticipate the application window for this opening will close on - 18 Aug 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Searching for a high-energy people leader ready to build, inspire, and lead a team that drives strategy and impact? Medtronic is seeking a Business Process Improvement Manager to lead a high-performing team within the Surgical OU Clinical, Medical Affairs and Healthcare Economics Policy Reimbursement (CMAH) function. In this role, you’ll shape and optimize how the function operates—leading key communications, building metrics and dashboards, and driving alignment on function-level goals, processes, and enabling capabilities. This is a hands on leadership opportunity in a fast paced, evolving environment where you will coach and develop talent, partner across functions, and guide teams to deliver work that matters. If you are energized by leading through complexity, influencing outcomes, and making a meaningful difference for patients and partners, this role offers a chance to do just that.                    

Responsibilities may include the following and other duties may be assigned.

• Manage and coach team members through regular check-ins, feedback, and development planning to build capability and ensure strong performance. • Lead team execution and prioritize work by assigning responsibilities, removing barriers, and ensuring timely delivery of high-quality outputs. • Partner with cross-functional stakeholders and LT members to align on resource needs, funding decisions, and prioritization tradeoffs based on evolving business demand. • Monitor capacity, demand, and compliance metrics (e.g., time reporting, supply vs. demand) and proactively identify risks, gaps, and opportunities for optimization. • Oversee planning and reporting processes (AOP, LBE, Resource First, headcount), ensuring data accuracy, aligned assumptions, and timely delivery of high‑quality outputs to leadership. • Prepare and deliver regular reporting and insights (MTD, QTD, YTD) that clearly communicate trends, risks, and actionable recommendations. • Manage governance and enabling tools by ensuring effective forums, tracking actions to closure, and maintaining core platforms (SharePoint, reporting templates, and communication channels) to support transparency and consistency.

Must Have: Minimum Requirements

• Bachelor’s degree required • Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.

Nice to Have

• Experience with the following tools - SharePoint sites, Excel, smart sheet, Resource First • Experience with  dashboards, cross functional communications AOP Management.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .  ‌ Benefits & Compensation   Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.   We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.  

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