Audiovisual Services Assistant (Student)

About this role

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.   This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.   Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department:

AV Evening Operations

Time Type: Part time

FLSA Status: Non-Exempt

Job Description:

Summary:

This position   provides front-line technology support and services on-site or via phone or email for classes and events. This includes on-site troubleshooting, maintenance and repair of multimedia audiovisual equipment and systems in technology-enhanced classrooms and event spaces .   This position   trains faculty, staff, and students in the use of classroom technologies,  assists  senior AV staff in  maintaining  and troubleshooting audio video equipment and systems, and provides technical support training in the use and maintenance of new equipment and technologies.  

Essential Functions:

• Classroom technology   support .

• Live event support.

• Equipment   maintenance and repair.

• Support Hybrid, Hy-Flex and Zoom Room systems for classes and events.

• Training on  Instructional Technology.

• Other duties as assigned.  

Position Type/Expected Hours of Work:  

• Part-time.

• 1 0 - 15   hours per week.

  Salary Range: • $18.40 per hour.

Required Education and Experience:  

• High school diploma or   its equivalent .

• Must be a current AU Student.

• Excellent organization   and communication skills.

• Punctuality and dependability.

• Ability to learn   new   information   and skills   quickly.

• Ability to work independently.

• Ability to adapt to changing service needs, conditions, and work responsibilities.

Preferred Education and Experience:

• Customer service experience.

• Previous experience in AV classroom or event support in high pressure situations.  

Other Details • This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

  Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.   Contact Us For more information or assistance with the American University careers site, email  theworkline@american.edu .   American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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