Associate Director, Neuroscience Operations

About this role

Title: Associate Director, Neuroscience Operations Company: Ipsen Biopharmaceuticals Inc.   About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.  Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society! For more information, visit us at https://www.ipsen.com/   and follow our latest news on LinkedIn and Instagram .

Job Description: Summary The Associate Director, Neuroscience Operations, is responsible for understanding data needs across stakeholders in the and working with cross-functional partners (e.g., BOS, Brands and Field) to deliver dashboards and reports that improve performance monitoring and timely generation of business insights.

Reporting to the Director of Operations & Strategy for Neuroscience, the Associate Director, Neuroscience Operations will have significant interaction with key internal stakeholders, with a primary focus on the field force.

By providing day-to-day support to cross-functional partners, the incumbent will play a major role in our efforts to meet brand strategic objectives and will have a strong impact on sales planning, execution, and overall operation of the business unit.

Main Responsibilities & Technical Competencies • In partnership with the Neuroscience Leadership team, support execution of projects that will position the BU successfully in a rapidly evolving landscape

• Identify stakeholder needs related to key performance indicators, sales data and Field activity data

• Partner with Business Operations and Strategy (BOS) function to provide data driven insights to inform/improve decision-making processes

• Manage monthly performance reporting processes for Neuroscience, in collaboration with BOS & Finance partners

• Manage internal, cross-functional quarterly business reviews with Medical and V&A colleagues with focus on metrics & insights

• Track and prioritize data requests across BU, communicate availability of reports/data sources internally to enable shared understanding of performance at national and regional level

• Collaborate with the Neuroscience Brand & Field teams to develop pipelines and workflows aimed at enhancing the effectiveness of data sharing

• Lead data working group to ensure reporting and data availability are understood by and meet the needs of teams

• Assist in brand and tactical planning as needed in collaboration with cross functional teams

• Assist in preparation of POA meetings, cross functional meetings, leadership off-sites and team building events

• Collaborate with training team on the creation and execution of new resources and development programs

• Work closely with Operations leads from Oncology and Rare Disease business units to identify opportunities for improvement and innovation within the Neuroscience Business Unit

• Develop and maintain strong working relationships with all key stakeholders internal and external

• Ensure timely and accurate execution of ad-hoc requests by executive leadership

• Oversee the effective communication process for the Neuroscience sales team

• Support and help implement continuous process improvements across all US commercial functions

Behavioral Competencies Required • Customer (& Patient) Focus : Building strong customer/patient relationships and delivering customer-centric solutions • Displays and echoes the "patients' voice" through all touchpoints;

• Understands and integrates the patient ecosystem view;

• Ensures we set and shape our "sight" on what matters for patients and society

• Business Insights : Applying knowledge of business and the marketplace to advance the organization's goals • Makes decisions based on data, facts, and figures, and considers different perspectives and the patients' voice;

• Able to translate to objectives and setting the bar

• Excellence in execution : Planning and prioritizing work to meet commitments aligned with organizational goals and consistently achieving results, even under tough circumstances • Approaches priority setting and setting the stage through the lens of execution;

•  Establishes clarity about the goals, accountabilities, timelines, and next steps; can identify/spot opportunities for real impact on patient and society;

• Able to be focused and performance-driven with clear KPIs;

• Displays a commitment to best practice sharing and setting;

• Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences • Asks open questions and digs deeper; shows care and respect for different perspectives (both verbally and non-verbally) and able to relate to other points of view;

• Communicates transparently, "tells it how it is" while keeping the communication respectful;

• Builds clear and crisp messages with structure and focus, uses visual communication and storytelling to make the message easy to digest and connect with the outcomes.

• Influences : Using compelling arguments to gain support and commitment of others, and anticipating and balancing the needs of multiple stakeholders • Listens and observes actively (paraphrases, summarizes, uses body language) and reflects on what was said, builds on what others are saying;

• Gets insights on objectives of other stakeholders and is able to ident

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