Administrative Assistant- Division of Enrollment Management

About this role

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Administrative Assistant- Division of Enrollment Management

Job Category: University Staff

Employment Type: Regular

Job Profile: Administrative Assistant III

Job Duties: Administrative Assistant Division of Enrollment Management The Division of Enrollment Management is seeking a highly organized and customer-focused Administrative Assistant to support the daily operations of the division. This full-time position plays a vital role in ensuring efficient office operations and exceptional service to students, faculty, staff, employers, and community partners. The Administrative Assistant will coordinate a variety of administrative and operational responsibilities including managing division-wide calendars and schedules, reserving event spaces, ordering supplies, processing catering and meal requisitions, and assisting with division-wide events and initiatives. This position serves as a key communication liaison across multiple offices and will provide timely follow-up regarding programs, services, and events. This role will work with various campus systems and databases to verify information, update records, maintain event details, and support accurate reporting and communication across the division. As a support role within Enrollment Management, this position will engage in many facets of the student's experience from orientation through graduation. The Administrative Assistant will support teams focused on student retention, engagement, career readiness, and helping students identify and navigate their academic and professional pathways. The ideal candidate will demonstrate strong organizational skills, attention to detail, professionalism, and the ability to build positive relationships with a wide range of constituents. Success in this role requires the ability to manage multiple priorities in a fast-paced environment while maintaining excellent customer service and communication. Primary Responsibilities • Coordinate division-wide calendars, meetings, and event logistics • Reserve campus and off-campus spaces for meetings and special events • Process catering requests, meal requisitions, and supply orders • Financial processing and money handling • Utilize various systems and databases to verify information, maintain records, and update event details • Provide customer service and front-line support to students, faculty, staff, employers, and visitors • Communicate detailed information regarding programs, services, and events • Assist with planning and staffing division events and student-focused initiatives • Support collaboration across Enrollment Management, Career & Professional Development, and New Student & Retention Programs • Maintain records, files, and administrative documentation • Support student success initiatives from orientation through graduation • Assist with office operations and other duties as assigned

Qualifications • Experience in administrative support, office coordination, or customer service • Strong verbal and written communication skills • Ability to manage multiple tasks and deadlines effectively • Experience coordinating meetings, events, or schedules • Demonstrated ability to build professional relationships with diverse constituents • Experience working with databases, scheduling systems, or customer relationship management systems • Proficiency with Microsoft Office and standard office technology • Ability to work collaboratively in a team-oriented environment • Interest in supporting student success, retention, and engagement initiatives

Position Details • Full-time position • Occasional evening/weekend for event support may be required based on division programming and events

Key Job Responsibilities: • Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures

• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations

• Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures

• Prepares and audits complex records, edits documents, and reviews work done by others

• Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums

Department: Division of Enrollment Management

Compensation: Starting at $22, commensurate with experience.

Required Qualifications: • Demonstrated experience in administrative support, office coordination, or customer service • Strong verbal and written communication skills • Proven ability to manage multiple tasks and deadlines effectively • Experience coordinating meetings, events, or schedules • Demonstrated ability to build professional relationships with diverse constituents • Ability to work collaboratively in a team-oriented environment • Proficiency with Microsoft Office and standard office technology • H.S. Diploma

Preferred Qualifications: • Experience working with databases, scheduling systems, or customer relationship management systems • Interest in supporting student success, retention, and engagement initiatives

How to Apply: Applicants must submit the following documents using the online application: • Resume • Cover Letter

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact i

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