Account Director, Promotional Medical Education

About this role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for an Account Director to join our growing Promotional Medical Education team!

The Account Director will lead strategic client partnerships, overseeing the development and execution of healthcare marketing initiatives. This role combines strategic thinking, client relationship management, and team leadership to drive the success of peer-to-peer education programs and other brand initiatives. The Account Director will serve as a trusted advisor to clients, ensuring excellence in execution, compliance, and results-driven outcomes.

This is a hybrid role, based in any of our US offices — New York City, Boston, Chicago, San Francisco, or Indianapolis — or remotely within the US, depending on team and business needs. We are also open to remote applicants in Canada. Please note that candidates local to the Carmel, IN office are preferred.

This role requires eastern US hours.

What you’ll do:  

• Build and maintain strong client relationships, acting as a trusted advisor and point of contact

• Drive strategic brand initiatives, including peer-to-peer education and channel strategy

• Provide data-driven recommendations and adjust strategies based on market dynamics, ROI, and competitor activities

• Lead the development and execution of peer-to-peer programs, including business planning and forecasting

• Establish metrics to measure success and incorporate learnings into future strategies

• Actively participate in brand planning processes and provide strategic guidance throughout project execution

• Manage and mentor account team members, including Account Managers, Senior Account Managers, and Associate Account Directors

• Set clear performance goals, provide feedback, and support professional development

• Forecast resources and assign staff to ensure seamless project execution

• Oversee project budgets, timelines, and deliverables to ensure client satisfaction

• Collaborate with internal teams to ensure compliance with medical, legal, and regulatory requirements

• Contribute to the development and refinement of internal processes, including SOPs and best practices

• Identify and pursue new business opportunities within existing accounts and new clients

Travel: this position may require moderate overnight/weekend travel (up to 30%)

This position is a perfect fit for you if:  

• Our Company values –  Best Together, Impact-Obsessed, Excellence Expected, Evolve Always  and  Accountability with an “I”  – really speak to you.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines. 

What you should have:   

• Bachelor’s degree in marketing, communications, business, or a related field

• 7+ years of experience in healthcare marketing, agency, or pharmaceutical/biotech industries

• Strong knowledge of peer-to-peer education, brand management, and regulatory compliance

• Proven experience in strategic planning, project and budget management preferred

• Exceptional communication, presentation, and relationship-building skills

Pay Range: $100,000-$120,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com .

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offe

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