Account Director, Education

About this role

About Coursera

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog .

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Location:

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview:

The Account Director, Education is responsible for driving New Business, Expansion and Renewals within a designated territory. The Account Director, Education will engage with university presidents, provosts, chancellors, and deans, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Responsibilities:

• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools (emerging), as well as other business buying personas within your aligned territory

• Build pipeline for New business in your territory

• Ensure timely renewals and drive growth within existing assigned accounts

• Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team

• Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas

• Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases

• Stay informed about evolving business and technology challenges faced by clients

Basic Qualifications:

• 6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems

• Proven experience in managing a sales quota and successfully negotiating contracts

• Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business

• Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes

• Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective results

• Travel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

Preferred Qualifications:

• Enterprise sales experience at a SaaS company

• Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments

• A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a "farmer-hunter" and proven closer in the higher education space

• Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.

• A quick learner who is comfortable with technology and adapts easily to new tools and processes.

If this opportunity interests you, you might like these courses on Coursera:

• Business Strategy

• Business Analytics

• Influencing People

• Customer Analytics

Compensation:

This role is available in the following US Pay Zones:

US Zone 1: $134,000 - $167,500

US Zone 2: $134,000 - $167,500 US Zone 3: $114,000 - $142,500 US Zone 4: $107,200 - $134,000

At

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