Workplace Experience Manager

About this role

Hubble Network was founded with the intention of delivering on the promise of what Internet-of-Things (IoT) was supposed to be. We're building a global Bluetooth® network dedicated to machine-to-machine connectivity. We differentiate ourselves as the first modem-less and gateway-less, direct-to-satellite network from off-the-shelf Bluetooth® Low Energy chips. Hubble is ideal for applications in logistics, AgTech, and maritime where economies of scale for volume consumer and enterprise asset tracking is a priority. Our goal is to be the first billion-endpoint-connected network in the world.

Hubble is an early-stage, venture-backed startup supported by some of the best investors in the world. In their previous lives, the founding team has been successful in raising $100s of millions in venture funding, developing the Amazon Sidewalk network, launching billions of dollars of space assets, and leading their teams to successful exits, both through acquisition and IPO. We are now looking to bring on talented team members who are the best at what they do to help us make Hubble a reality for the world.

At Hubble Network, smooth processes and systems are key to our success. We’re looking for a resilient, high-ownership Workplace Experience Manager to ensure our HQ and our Warehouse/Lab run seamlessly and to continuously elevate the standard of what our workplace looks and feels like

This role is equal parts service and strategy. You'll be the person employees rely on to keep things running smoothly; and the owner who defines how we operate, builds the systems behind it, and shapes a workplace culture that attracts and retains exceptional people. You'll sit at the intersection of Operations, People, and Facilities, acting as a trusted partner to Operations leadership and a force multiplier for the entire organization

The ideal candidate is highly organized and deeply action-oriented; someone who doesn't wait to be asked, spots what needs fixing before anyone else does, and follows through completely. You're emotionally intelligent: you read a room, build real relationships across all levels of the organization, and know how to bring people along with you. You're restless about improvement; always looking for a better way, a smarter system, a more human experience.

You thrive in fast-paced, high-change environments and switch effortlessly between the strategic and the hands-on; from receiving a pallet delivery to presenting a vendor strategy to Operations leadership. In high-stress moments, you bring calm and solutions. You take full ownership, move fast, and have a relentless get-it-done mentality.

Strategic Objectives of this role

• Serve as the primary point of contact for all office and warehouse operations matters, from hands-on daily execution to long-horizon strategy, ensuring peak efficiency across both locations.

• Own the workplace and warehouse operations end-to-end: space planning, vendor ecosystems, inventory operations, and employee experience programs.

• Present recommendations to Operations leadership backed by clear business cases.

• Support Ops Leadership in building and scaling the operational infrastructure that supports Hubble's headcount growth, multi-location expansion, and cultural evolution from early-stage to scaled startup.

• Design, implement, and continuously improve scalable processes and systems that work seamlessly across multiple locations, ensuring consistency, efficiency, and resilience as Hubble grows

• Shape and protect Hubble culture; designing experiences, rituals, and environments that make people proud to come to work and energized to do their best.

• Define and elevate the Hubble experience for employees, visitors, Investors, and board members, setting a standard that reflects the quality and ambition of our brand.

• Drive cross-functional operations initiatives in partnership with Finance, People, and Engineering leadership.

• Ensure peak operations for HQ and warehouse, and implement preventive measures for potential issues.

• Implement and continuously refine policies, procedures, and operational workflows.

• Coordinate internal and external resources and cultivate relationships with vendors.

Core Responsibilities

Workplace Strategy & Facilities

• Co-lead space planning and capacity strategy for HQ and any future Hubble locations, anticipating needs 6–18 months out and translating headcount plans into workspace solutions.

• Lead and manage office moves, move-outs, and fresh build-outs from end to end, including construction coordination, contractor management, space design input, IT infrastructure planning, and seamless move-in execution. This is a core part of the role as Hubble continues to grow and expand its footprint.

• Develop and maintain scalable, well-documented workplace policies, SOPs, and emergency protocols across all Hubble locations, ensuring operational standards are consistent, repeatable, and built to grow with the company.

• Manage and continuously evolve a vendor ecosystem across facilities, cleaning, food & beverage, security, and more; negotiating contracts, holding partners accountable to SLAs, and continuously evaluating market alternatives.

• Manage office supplies and equipment, including ordering and inventory management.

• Be hands-on and proactive, receive and distribute deliveries, manage drinks/snacks, coordinate team lunches, and oversee all maintenance needs.

• Manage all facilities maintenance and repair requests, ensuring issues are resolved quickly.

• Oversee vendor relationships for all office-related services (ex., pest control, cleaning services, and maintenance support).

• Own the operational side of contract and NDA management; tracking agreement status, coordinating signatures, and maintaining organized records.

• Handle facilities-related emergency communication and response protocols.

• Cascade office information to the Hubble team regarding visitors, maintenance, policies, etc.

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