Workforce Compliance & Ethics Specialist

About this role

The Workforce Compliance and Ethics Specialist supports Thrivent’s efforts to promote workforce accountability, consistent application of workforce policies and practices, and a culture of integrity aligned with Thrivent’s values. This role serves as a flexible, utility-player resource for the Workforce Compliance and Ethics team, balancing assigned investigation-related work with broader team support across training, communication, advising, process, reporting, and special projects. The role contributes to timely, consistent handling of workforce concerns while also helping the team strengthen execution, scalability, and practical support for leaders and partners. This position helps enable business objectives through strong judgment, adaptability, collaboration, and partnership with key stakeholders.          

DUTIES &   RESPONSIBILITIES:     Investigations and Workforce Concern Support  

• Serve as a point of contact for intake, referrals, and triage of questions or concerns related to workforce policies and practices.  

• Conduct prompt   initial   review of concerns to   identify   applicable policy, potential risk,   required   next steps, and   appropriate routing   or escalation.  

• Complete work related to early resolution and follow-up actions, including referring reported matters that   are best addressed   by leaders or another business unit.  

• Conduct assigned investigations and investigative support activities, including intakes, planning, interviews, reviewing evidence and documentation,   establishing   facts and findings, and preparing documentation with recommendations as applicable.  

• Partner with the   Workforce Compliance and Ethics team   for   investigation   guidance, support, and alignment on   appropriate recommendations   and remedial action considerations to support consistent, well-coordinated handling of workforce concerns.  

• Consult,   advise , and influence leaders, Human Resources, Employment Law, Compliance, Corporate Security, and other stakeholders on investigation findings and recommendations, risk, issue resolution, remedial action, and   appropriate escalation .  

• Monitor case progress and follow through on open items to help ensure   timely   resolution,   accurate   status reporting, and   appropriate escalation   of complex or sensitive matters.  

• Retain and enter   appropriate documentation   in the designated repository, ensuring tracking systems/data are   accurate   and complete.  

Team Enablement, Advisory, and Operational Support  

• Continuously evaluate Workforce Compliance and Ethics team owned processes to   identify   opportunities for improved efficiency, scalability, and effectiveness.  

• Apply established playbooks, templates, documentation, and team processes and practices to promote consistency, quality, and efficiency. Provide suggestions for continuous improvement and make updates as requested.  

• Support data collection, trend reporting, and other reporting needs related to   Workforce   Compliance and Ethics team.  

• Assist   with policy, training, and communication efforts by helping translate themes based on data and recurring questions into practical support materials as requested and   working   with stakeholders to create/deliver training and communication related to policies owned by the team.  

• Support the design, development and delivery of learning initiatives and follow up on training completion related to policies owned by the team, as assigned.  

• Support general ethics work and ethics-owned programs, including responding to questions related to programs such as Conflicts of Interest and Business Gifts,   assisting   with policy governance activities, supporting ethics culture development and measurement efforts, and contributing to ethics award applications and related recognition efforts.  

• Assist   with reductions in force by responding to employee inquiries, supporting compliance, and performing related operational tasks.  

• Provide agile, cross-functional support for other team priorities as assigned, such as policy and practice guidance, benchmarking research, advising, communication support, and special projects that help the team adapt to evolving business needs while advancing consistent, effective support across workforce compliance and ethics matters.  

• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.   ​  

• Supports and/or develops an environment in which employee s,   members ,   and colleagues   are focused   on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that   represents   the Thrivent purpose and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.  

Describe   below   the audience   this role will interact with   and level of influence   they will   have on those roles.   

• This role interacts with employees,   advisors , leaders, Human Resources, Employment Law, Compliance, Corporate Security, and other partners across the enterprise to gather information, coordinate case handling, and support consistent application of Thrivent’s behavior expectations and investigation processes.  

QUALIFICATIONS & SKILLS:     Required:  

• Bachelor’s degree in   H uman   R esources , employment law, business, or related field; or equivalent work experience.  

• Minimum   3+ years of employee relations,   workforce   investigations, ethics/compliance investigations, Human Resources, compliance, or related experience.  

• Maintain working knowledge of employment laws (e.g., Title VII, FMLA, ADA, ADEA, NLRA),   and   best practices.  

• Experience supporting or conducting investigations, case intake, triage, or other fact-finding work involving employment, conduct, ethics, and/or behavioral policy-related matters.  

• Strong interviewing, listening, documentation, organizat

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