Workday Finance Customer-to-Cash (C2C) Consultant

About this role

Workday Finance Customer-to-Cash (C2C) Consultant1 We are seeking an experienced Workday Finance Consultant to provide advanced troubleshooting, system configuration, and daily operational support for our Customer-to-Cash (C2C) solutions. You will work closely with finance business partners to resolve system challenges, optimize billing and receivables workflows, and safeguard the integrity of our financial data. Key Responsibilities • Incident Resolution: Act as the primary escalation point to resolve complex system errors, integration failures, and data discrepancies within Workday C2C (Customer Contracts, Billing, Accounts Receivable, Revenue Management, and Collections).

• System Configuration: Maintain and refine C2C business processes, condition rules, customer invoice workflows, and custom validations to improve process efficiency and accuracy.

• Release Testing: Execute end-to-end system testing and validation for Workday bi-annual feature releases and weekly patches to ensure uninterrupted operations.

• Cross-Functional Collaboration: Partner strategically with Billing, Accounts Receivable, Revenue Recognition, and IT teams to align system capabilities with evolving business requirements.

• Documentation & Training: Create knowledge base articles, standard operating procedures (SOPs), and deliver ad-hoc end-user training to drive system adoption and reduce recurring support tickets.

Required Skills & Experience • Experience: 3–8+ years of hands-on experience supporting and configuring Workday Finance, with a mandatory focus on Customer-to-Cash (C2C) or Order-to-Cash modules.

• Core Knowledge: Deep understanding of the billing lifecycle, customer contracts, revenue recognition principles, and how C2C transactions impact the General Ledger and broader financial reporting.

• Technical Skills: Expertise in auditing complex business processes, troubleshooting security assignments, and designing or modifying advanced financial reports related to receivables and revenue.

• Certification: An active Workday certification in Core Financials, Customer Accounts, or Revenue Management is highly preferred.

Similar jobs

• Workday Financials Consultant (Contract to Cash) — Armaninollp (Armanino) · Chicago, Illinois | Salt Lake City, Utah | Philadelphia, Pennsylvania
• Workday Finance Procure-to-Pay (P2P) Consultant — Jade Global · San Jose, CA
• Workday Financials Consultant — Nordic · National, United States
• Workday Financials Consultant (Procure to Pay) — Armaninollp (Armanino) · Chicago, Illinois | Salt Lake City, Utah | Philadelphia, Pennsylvania
• Workday Accounting Center Lead Consultant — Kainos · Homeworker, United States | Toronto | Indianapolis
• Workday Payroll Consultant — Kainos · Homeworker, United States
• Workday Financials Consultant (Record to Report) — Armaninollp (Armanino) · Chicago, Illinois | Salt Lake City, Utah | Philadelphia, Pennsylvania
• Workday Senior Certified Financials Consultant, Procure to Pay — Intecrowd · Remote