Warehouse Supervisor

About this role

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

We are currently looking for a:   Warehouse Supervisor

Roles & Responsibilities:  

The Food & Beverage Warehouse Supervisor is r esponsible for managing   the   operations of   all   warehouse locations   throughout the park  

This position will be responsible for all aspects of warehouse operations and its team members,   including training, accountability, food safety and sanitation, internal guest service, receiving activities, delivery fulfillment and quality controls.   This role also a ssists in hiring, scheduling, reporting and training activities.  

Roles & Responsibilities:  

Supervisory Duties:  

• Supervise the daily operations of the Warehouse team and any other assigned departments  

• Lead by example, attitude, and as a representation of   [Park]’s   core values  

• Act as an approachable mentor and coach to all assigned team members  

• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.  

• Become   knowledgeable of   performing the essential duties of all   warehouse   positions and backfill these   positions when needed  

• Participate in   all aspects of supervision of assigned employees, including   hiring,   orientation , training, performance coaching, and discipline.  

• Ensure that all required meal and other breaks are being given in accordance with   [State]   law  

• Ensure daily sign-in sheets are completed and submitted each day (CA Only)  

• Assist with team scheduling and timekeeping activities  

Departmental Duties:  

• Conduct opening and closing procedures of all assigned areas.   

• Practice, teach and enforce proper food safety guidelines adhering to company policy and local Health Department requirements.   

• Maintain all alcohol safety practices when applicable.   

• Oversee quality controls of food items and ensure perishables are being rotated properly.  

• Ensure that   cleanliness of all interiors and exterior warehouse areas   is maintained .     

• Manage inventory, focusing accurate and timely receiving, order fulfilment, physical and cycle counts and waste controls.    

• Interface with other stakeholders on product and supply needs.    

• Interface with maintenance on all equipment or physical plant needs.    

• Inspect all products that are delivered to ensure they are undamaged.   

• Ensure that all invoices from deliveries are properly received and communicated to the proper colleagues for payment.  

• Ensure that the Warehouse team is following safety guidelines set by the organization as well as OSHA, Department of Health, State, and Local guidelines.  

• All other duties   assigned by   leadership  

 Starting at $21 an hour

Education and Experience:  

• High School Diploma, GED, or equivalent preferred  

• 2+ years of p revious warehouse experience   and/ or supervisor experience preferred.  

• Must become certified to operate forklifts   and/or other mechanical equipment within   30   days of hire .  

• Must become Food Handler Safety Certified (ServSafe or similar) or become so within   90   days of hire, when required by state and local guidelines.  

Language:   Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.  

Requirements:    

• Must be at least   1 8   years of age to comply with   [State]   Child Labor Laws  

• Ability to work flexible schedule, including evenings, weekends, and holidays  

• Ability to work   until later hours of the evening, from open to close  

• Must possess a valid driver’s license and a good driving record  

• Ability to safely and efficiently operate motorized vehicles and equipment  

• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner  

• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.  

• Must possess strong written and verbal communication skills  

• Must possess strong attention to detail and problem-solving abilities  

• Proficiency in Microsoft products, including Excel  

Physical Requirements:  

• Ability to stand, walk, and remain on feet for majority of the workday  

• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders  

• Ability to remain sedentary for periods of time, while using a computer  

• Ability to work in enclosed spaces and refrigerated areas  

• Ability to withstand heat and humidity in the   various food stands and restaurants  

• Ability to use a step ladder in a safe and proper manner  

• Ability to carry, push, pull, lift, and hold objects weighing   5 0   pounds or more  

• Ability to c onsistently use hands to grasp, control, move objects/tools  

• Ability to see   details of objects that are more than a few feet away  

Working Conditions:  

• This role will be based in both an office setting as well as many other indoor and outdoor park locations

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