VP, Vendor Management

About this role

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Vice President, Vendor Management & Strategic Partnerships is an executive leader responsible for overseeing the performance, governance, strategic alignment, and financial management of the health plan's vendor ecosystem. This role ensures that all delegated entities, technology partners, operational service providers, and business process outsourcing partners deliver high-quality, compliant, cost-effective services that support the organization's Medicare Advantage growth, operational excellence, member experience, and regulatory obligations.

The Vice President serves as the enterprise owner for vendor strategy, relationship management, contract governance, performance management, and operational oversight. This leader partners across Operations, Clinical Services, Compliance, Finance, Information Technology, Risk Adjustment, Quality, Legal, and Procurement to maximize vendor value while mitigating operational, financial, regulatory, and reputational risk.

The ideal candidate is an operationally focused executive who understands how to hold vendors accountable for business outcomes, not simply contractual obligations.

Enterprise Vendor Strategy  

• Develop and execute the organization's enterprise vendor management strategy.  

• Establish governance frameworks to manage strategic suppliers and delegated entities.  

• Create a vendor operating model that aligns with organizational goals and performance expectations.  

• Identify   opportunities to   leverage   strategic partnerships to improve operational capabilities, scalability, and member outcomes.  

• Consolidate   vendor relationships where   appropriate to   drive efficiency and reduce administrative complexity.  

Vendor Performance Management  

• Establish enterprise vendor performance standards and accountability frameworks.  

• Oversee ongoing monitoring of vendor operational, financial, compliance, service-level, and quality performance.  

• Develop executive-level scorecards and dashboards measuring vendor effectiveness.  

• Lead quarterly business reviews and performance accountability sessions with strategic partners.  

• Ensure vendors consistently achieve contractual commitments and service-level agreements.  

Financial Management & Cost Optimization  

• Identify   opportunities to improve vendor performance while reducing costs.  

• Lead vendor budgeting, forecasting, and expense management activities.  

• Develop business cases supporting vendor investments and contract decisions.  

• Continuously evaluate vendor ROI and value realization.  

• Drive cost savings initiatives through vendor negotiations and operational efficiencies.  

Contract Governance & Negotiation  

• Partner with Legal and Procurement to negotiate and manage strategic vendor agreements.  

• Ensure contracts include measurable performance expectations and accountability mechanisms.  

• Establish governance processes for contract renewals, amendments, and terminations.  

• Lead executive-level negotiations with strategic vendors.  

• Ensure contracts support organizational   objectives   while appropriately mitigating risk.  

Vendor Risk Management  

• Develop and oversee enterprise vendor risk management programs.  

• Evaluate operational, financial, cybersecurity, compliance, and business continuity risks.  

• Establish risk assessment methodologies and mitigation strategies.  

• Monitor critical vendor dependencies and concentration risks.  

• Ensure vendor business continuity and disaster recovery capabilities meet organizational requirements.  

Operational Excellence & Continuous Improvement  

• Drive continuous improvement initiatives across the vendor portfolio.  

• Partner with operational leaders to   identify   service gaps and performance improvement opportunities.  

• Establish root-cause analysis processes for vendor-related issues and service failures.  

• Implement corrective action plans and performance recovery strategies.  

• Create accountability mechanisms to ensure sustainable improvements.  

Strategic Partnership Management  

• Build and   maintain   executive-level relationships with critical vendors and partners.  

• Act as the organization's executive liaison for strategic supplier relationships.  

• Align vendor   objectives   with organizational growth and transformation strategies.  

• Identify   opportunities for innovation and service enhancement through strategic partnerships.  

• Ensure vendors actively contribute to organizational performance goals.  

Executive Reporting & Governance  

• Develop executive dashboards that provide visibility into vendor performance, risk, and   financial impact .  

• Present vendor performance updates to executive leadership and Board committees.  

• Provide strategic recommendations   regarding   vendor investments, renewals, and portfolio optimization.  

• Lead enterprise vendor governance councils and steering committees.  

Supervisory Responsibilities:    

Oversees assigned staff. Responsibilities   include:   recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and performance management.  

Job Requirements:  

Experience:  

Required:   

• 12+ years of leadership

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