VP, Head of Global Benefits

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa is seeking a Vice President, Global Benefits to lead the strategy, governance, design, and delivery of benefits and wellbeing programs for a global workforce of more countries. This executive will be responsible for shaping a benefits portfolio that strengthens Visa’s employee value proposition, supports attraction and retention, advances employee wellbeing, and aligns with the company’s business priorities.

Reporting to the Senior Vice President, Total Rewards, the Vice President will lead the Global Benefits Center of Excellence and serve as a key member of the Total Rewards Leadership Team. The role will establish the global benefits vision and operating model, set enterprise-wide priorities, and partner closely with regional People teams and cross-functional leaders to deliver programs that are globally consistent, locally relevant, financially sustainable, and compliant with applicable requirements.

This leader will bring strategic perspective, operational discipline, and strong executive judgment to a complex global portfolio. They will advise senior leaders, manage risk, guide major investments, oversee vendor and partner performance, and lead transformation efforts that modernize the benefits experience for employees while supporting Visa’s long-term growth.

Key Responsibilities Global Benefits Strategy • Define and execute a comprehensive global benefits and wellbeing strategy aligned with Visa's business priorities, workforce needs, and People Team objectives. • Establish enterprise-wide principles and standards that balance global consistency with regional flexibility and compliance requirements. • Continuously evaluate market trends, workforce demographics, employee expectations, and competitive practices to inform program evolution and innovation. • Ensure benefits and wellbeing programs contribute meaningfully to employee engagement, talent attraction, retention, and workforce productivity.

Global Governance, Risk, and Compliance • Establish and oversee governance frameworks that enable effective decision-making, accountability, and compliance across Visa's global benefits portfolio. • Provide oversight of regulatory requirements, fiduciary responsibilities, controls, audits, and risk management activities across all regions. • Partner closely with Legal, Compliance, Risk, Tax, Payroll, Finance, Sourcing, Global People Solutions, and regional People leaders to ensure sustainable and compliant program administration. • Anticipate emerging legislative and regulatory developments and proactively guide organizational responses.

Financial Stewardship and Investment Management • Lead financial strategy and stewardship for Visa's global benefits programs, ensuring effective management of investments and operating expenditures. • Guide annual planning, forecasting, funding strategies, and long-range financial modeling. • Evaluate investment opportunities, business cases, and trade-offs to optimize employee experience, organizational value, and financial sustainability. • Partner with Finance and executive leadership on enterprise-level workforce investment decisions.

Benefits Operations and Service Delivery • Ensure operational excellence across all aspects of benefits administration, service delivery, employee support, and vendor performance. • Drive continuous improvement initiatives that simplify processes, improve employee experiences, and increase organizational efficiency. • Develop scalable operating models that enable global consistency while supporting regional market needs. • Maintain a strong focus on quality, service, execution, and measurable outcomes.

Digital Transformation, Technology, and Analytics • Lead the evolution of the benefits technology ecosystem to enhance employee experiences and operational effectiveness. • Leverage data, analytics, automation, and emerging technologies to inform decisions and improve program performance. • Establish measurement frameworks that provide actionable insights into utilization, engagement, cost, outcomes, and return on investment. • Drive innovation and digital transformation initiatives that modernize benefits delivery and employee navigation experiences.

Vendor and External Partner Management • Oversee Visa's global benefits vendor ecosystem, including strategic partner selection, governance, performance management, contract negotiations, and service delivery. • Build strong relationships with consultants, insurers, healthcare partners, retirement providers, and other external stakeholders. • Ensure third-party partnerships drive innovation, quality, risk mitigation, operational effectiveness, and value creation.

Corporate Initiatives and Mergers & Acquisitions • Serve as the benefits subject matter expert and strategic advisor for mergers, acquisitions, divestitures, and enterprise transformation initiatives. • Lead assessment, integration, harmonization, and change management activities related to benefits programs and employee impacts. • Contribute to enterprise projects that require broad People Team, regulatory, workforce, or financial expertise.

Executive Advisory and Cross-Functional Leadership • Act as a trusted advisor to senior leadership on benefits strategy, workforce wellbeing, financial investments, risk management, and employee experience. • Influence business and People Team decisions through data-driven i

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