VP, Engineering (Software & Hardware)

About this role

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

Position Details (What will you be doing?)

ecoATM is seeking a transformational Vice President of Engineering to lead the evolution of our technology organization into an AI-enabled, platform-driven, modern software engineering organization. Reporting to the CDTO, this executive will drive engineering strategy, organizational transformation, architecture modernization, and execution excellence across a complex omnichannel ecosystem spanning kiosks, cloud platforms, mobile applications, enterprise systems, marketplaces, data platforms, and AI-enabled products.

This leader will own engineering execution and technology modernization across Software Engineering, Enterprise Applications, Platform Engineering, Architecture, AI/ML Engineering, Web & Mobile, Kiosk Applications, Device Processing Systems, ERP integrations, DevOps/SRE, QA Automation, and Reliability Engineering.

The VP of Engineering will play a critical role in scaling engineering capabilities, improving developer productivity, modernizing legacy platforms, operationalizing AI technologies, and building high-performing teams capable of delivering innovative, scalable, and resilient products that accelerate ecoATM’s growth and re-commerce mission.

Key Responsibilities

Engineering Leadership & Organizational Transformation

• Lead and scale a high-performing engineering organization across software, platform engineering, QA, DevOps, architecture, and enterprise systems.

• Build a culture centered around engineering excellence, accountability, innovation, experimentation, and continuous improvement.

• Drive organizational transformation toward AI-assisted engineering workflows and modern software delivery practices.

• Establish strong leadership development, succession planning, coaching, and talent management programs.

• Recruit and retain top-tier engineering talent capable of operating in fast-paced, high-scale environments.

• Create high talent-density engineering teams with clear ownership, accountability, and measurable outcomes.

AI & Modern Engineering Transformation

• Lead adoption of AI-native engineering practices across the SDLC including AI-assisted coding, testing, observability, documentation, and operational automation.

• Drive engineering productivity improvements through modern developer tooling, automation frameworks, platform engineering, and generative AI workflows.

• Partner with Product, Data, and ML teams to operationalize AI and machine learning capabilities into customer-facing and operational platforms.

• Establish governance, standards, and security practices for responsible AI adoption across engineering.

• Evaluate emerging technologies, AI frameworks, and modern architectures to accelerate innovation and business impact.

Technology Strategy & Architecture

• Partner with the CDTO to define and execute the long-term technology vision and engineering roadmap.

• Lead modernization initiatives to simplify legacy systems, reduce technical debt, improve resiliency, and increase engineering velocity.

• Drive migration toward modular, service-oriented, API-first, and cloud-native architectures.

• Provide technical oversight across distributed systems, cloud infrastructure, backend services, frontend applications, and embedded kiosk technologies.

• Champion scalable, secure, resilient, and observable engineering patterns across all platforms.

• Support international expansion and future platform scalability through strong architecture governance.

Delivery Excellence & Operational Execution

• Own end-to-end engineering delivery from architecture and development through testing, deployment, monitoring, and operational support.

• Establish engineering operating metrics including DORA metrics, release quality, deployment frequency, MTTR, reliability, and developer productivity.

• Improve software delivery velocity while maintaining strong standards for quality, security, and resiliency.

• Drive operational excellence through automation, observability, SRE practices, CI/CD, and platform standardization.

• Lead engineering capacity planning, budgeting, vendor management, and resource allocation.

Cross-Functional Leadership

• Partner closely with Product, UX, Data, Security, Operations, Finance, and executive leadership teams.

• Align engineering priorities with company strategy, customer outcomes, revenue growth, and operational efficiency goals.

• Represent Engineering in executive leadership forums, board discussions, and strategic planning initiatives.

• Foster a product engineering culture focused on experimentation, measurable business outcomes, and rapid iteration.

Education & Experience (What education and experience will you need to be successful?)

• Bachelor’s degree in Computer Science, Engineering, or related field required; advanced degree preferred.

• 15+ years of progressive software engineering experience with deep technical foundations.

• 8+ years leading multi-team engineering organizations,

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