VP, Engineering & Operations

About this role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a   VP, Engineering & Operations  to join our growing team in Plano, TX!    

The Vice President, Engineering & Operations is a transformative technology executive responsible for defining and delivering the next generation of enterprise engineering, operations, cloud, and infrastructure capabilities. Reporting directly to the CITO, this leader will set a bold vision for modern technology adoption, operational excellence, and organizational maturity. The ideal candidate is a visionary who embraces new technologies and approaches to accelerate technical capability, elevate skill sets, strengthen culture, and evolve operating models. This role requires a dynamic people leader who excels at building high ‑ performing teams and designing organizations that scale with the business.  

How You Will Contribute:    

• Develop and execute multi -year engineering, operations, teammate (employee) experience, and cloud strategy aligned with enterprise goals.  

• Shape and evolve the operating model to improve agility, scalability, and organizational maturity.  

• Serve as a strategic advisor to the CITO on technology trends, organizational design, and operational transformation.  

• Lead workforce transformation to uplift technical skills, leadership capabilities, and team effectiveness.  

• Build, inspire, and develop high performing teams across cloud engineering, infrastructure, teammate experience, operations, and command center functions.  

• Define and lead the enterprise cloud strategy, including architecture, workload placement, modernization, and migration roadmaps.  

• Build and mature a FinOps capability to optimize cloud spend, improve forecasting, and drive cost efficient engineering practices.  

• Drive cloud performance optimization, automation, and operational efficiency across all environments.  

• Oversee cloud engineering, platform engineering, and infrastructure modernization initiatives.  

• Implement modern DevOps, SRE, automation, and continuous delivery practices.  

• Establish engineering standards, governance, and reusable frameworks that improve quality, speed, and reliability.  

• Build out the Operations & Command Center, ensuring proactive monitoring, incident response, and operational resilience.  

• Drive operational excellence through automation, observability, and data driven decision making.  

• Ensure high availability, performance, and reliability across all critical systems and services.  

• Build and scale AI infrastructure support for AI driven agent monitoring, automated inventory and asset intelligence, and AI enabled management and observability.  

• Partner with data, security, and engineering teams to ensure AI infrastructure is secure, scalable, and aligned with enterprise strategy.  

• Oversee enterprise infrastructure strategy across networks, compute , storage, and end user technologies.  

• Champion a modern, frictionless teammate (employee) experience through intuitive tools and reliable services.  

• Partner with HR, Security, and Business Units to ensure technology enhances productivity and engagement.  

Leadership Competencies  

• Bold, forward-thinking leader who challenges the status quo and embraces emerging technologies.  

• Ability to translate complex technology trends into actionable strategies that accelerate business value.  

• Empathetic, people first leader who builds trust, psychological safety, and strong team culture.  

• Proven ability to build high performing teams and develop future leaders.  

• Skilled at organizational design, talent development, and capability uplift.  

• Strong executive presence with the ability to influence business units and senior leadership.  

• Highly collaborative, adept at aligning diverse stakeholders around shared goals.  

• Comfortable navigating ambiguity and driving clarity in complex environments.  

• Strong focus on measurable outcomes, continuous improvement, and operational resilience.  

Technology Competencies  

• Experience developing and executing cloud modernization strategies, including workload optimization, migration planning, and architectural evolution.  

• Demonstrated ability to implement and scale FinOps practices to drive financial accountability, cost transparency, and cloud efficiency.  

• Proven track record building automated, scalable cloud environments that support rapid delivery and operational excellence.  

• Hands on experience applying AI and automation to operational domains such as monitoring, asset intelligence, and predictive issue detection.  

• Ability to design and scale AI infrastructure that supports enterprise-wide adoption, security, and performance requirements.  

• Deep experience leading teams in modern engineering disciplines such as DevOps, SRE, and platform engineering.  

• Strong background implementing automation, CI/CD pipelines, and reusable engineering frameworks to accelerate delivery.  

• Expertise designing resilient, high availability infrastructure across networks, compute , storage, and end user technologies.  

• Demonstrated ability to modernize infrastructure environments with a focus on performance, security, and operational efficiency.  

• Experience building observability, monitoring, and proactive issue prevention capabilities into complex technology ecosystems.  

• Implement modern DevOps, SRE, automation, and continuous delivery practices.  

• Establish engineering standards, governance, and reusable frameworks that improve quality, speed, and reliability.  

• Build out the Operations & Command Center, ensuring proactive monitoring, incident response, and operational resilience.  

• Drive operational excellence through automation, observability, and data driven decision making.  

Skills & Experience to be

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