Virtualization Administrator/Engineer

About this role

Type of Requisition: Regular

Clearance Level Must Currently Possess: Secret

Clearance Level Must Be Able to Obtain: Secret

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Job Qualifications: Skills: DISA STIG, System Administration, Technical Issues, VMware Technologies, VMware Virtualization Certifications: None Experience: 8 + years of related experience US Citizenship Required: Yes

Job Description: Virtualization Administrator/Engineer

The Virtualization Administrator/Engineer supports the Infrastructure Management Team’s enterprise virtualization environment, serving as both a technical expert and team lead. This role is responsible for ensuring the stability, security, performance, and continual improvement of the VMware-based infrastructure while leading and mentoring team members and coordinating day-to-day work.

Key Responsibilities • Serve as a team lead for the virtualization operations team, providing technical guidance, mentoring, work prioritization, and coordination with leadership and stakeholders. • Provide day-to-day support for the Infrastructure Management Team’s virtualization environment in a large enterprise setting. • Apply VMware patches, updates, hotfixes, and STIGs to vCenters and ESXi hosts, as well as any Windows servers/workstations that are maintained by the Virtualization Team. • Identify trends and recurring issues, implement solutions and improved processes, and shift the environment from reactive support to proactive monitoring and prevention. • Develop and maintain SOPs and QRGs to automate tasks and enable user self-service where appropriate. • Conduct process reviews and recommend changes to increase efficiency, reliability, and scalability. • Align technical work with customer strategic goals, offering recommendations that reflect a clear understanding of requirements. • Maintain proper security posture through continuous monitoring, testing, and evaluation of systems and solutions on the network. • Support the Change Management process, including planning, documentation, risk assessment, and implementation of approved changes. • Monitor and manage ticket queues, ensuring incidents and requests are resolved within SLAs and documented. • Deliver customer service by gathering requirements, troubleshooting issues, and providing timely resolutions. • Provide input to Disaster Recovery and COOP plans and participate in related exercises. • Plan and manage server hardware/software upgrades and related infrastructure projects. • Perform server and rack installations, including cabling, configuration, and documentation. • Prepare and deliver status reports and briefings to leadership and customers, communicating progress, risks, and issues. • Write and maintain PowerCLI scripts to automate monitoring, configuration, and management tasks. • Develop processes and tools to transition capabilities to Network Operations and Tier 2 teams, including monitoring, documentation, and playbooks. • Implement and refine monitoring solutions and help define response procedures so Level 1 and 2 teams can resolve issues without escalation. • Research and report on end-user response time, application and system performance, and overall availability. • Support hardware and software lifecycle processes, including planning, refresh, and retirement. • Monitor and report on application, system, and infrastructure health and capacity. • Create automated solutions for data collection and reporting on performance and availability. • Perform other related duties as assigned.

Education • Bachelor’s degree in information technology, computer science, or related field; or equivalent combination of education, certifications, and experience.

Required Experience • 8–12 years of experience as a virtualization administrator/engineer.

Required Technical & Professional Skills • Experience supporting large enterprise virtualization environments. • Hands-on experience with VMware installation, configuration, and administration. • Proficiency with PowerCLI scripting. • Strong problem-solving, analytical, and process-improvement skills. • Dependability, accountability, and responsiveness to direction and feedback. • Demonstrated customer service experience, including engagement with senior military and government leadership. • Ability to present technical information to audiences with varying skill levels. • Ability to conduct training for users and team members. • Skill in engaging stakeholders to track progress, manage expectations, and meet timelines. • Experience with hardware and software lifecycle processes. • Excellent written and verbal communication and documentation practices. • Strong organizational, collaborative, and teamwork abilities. • Ability to quickly assimilate new information and self-study new technologies. • Maintain current industry knowledge of relevant concepts and practices. • Ability to work under time constraints and manage multiple priorities. • Flexibility and adaptability to changing requirements and new projects.

Certification Requirements • Must have baseline certification(s) at interview to meet DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE). • Must obtain an additional certification within six months of hire (e.g., VMware Certified Technical Associate (VCTA)); details to be discussed with the Enterprise Operation Manager. • Must comply with updated DoW 8140 requirements when implemented. • Maintain and upgrade certifications as required.

Clearance Requirements • Active Secret clearance at time of interview, with ability to maintain an active clearance.

Location & Schedule • Primary work location: Falls Church, Virginia. • Three days onsite and up to two days telework; onboarding period may require up to 60 days onsite. • Work hours and days determined upon hire; subject to change based on mission requirements from GDIT or USG leadership.

Travel • Up to 10% travel, including conferences (up to two annually) an

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