Video Operator

About this role

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.   We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.   Fame House, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD: Merchandise and e-commerce is part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent. Digital Creative & Experience creates content that connects artists with fans across every touchpoint of the digital experience. Working across artist stores, ecommerce experiences, product launches, campaigns, social content, and brand storytelling initiatives, our Content Production team is responsible for bringing creative concepts to life through high-quality visual content that drives engagement and supports commercial performance. The Video Operator / Shooter plays a critical role in capturing compelling video content across a wide variety of productions, partnering closely with Producers, Creative Directors, Photographers, Editors, and Content teams to ensure every asset meets the highest creative and technical standards.

The Video Operator / Shooter is responsible for capturing high-quality video content across studio, location, e-commerce, campaign, and social productions. Combining strong technical expertise with a creative eye, this role ensures footage is captured efficiently, consistently, and in alignment with creative direction and production requirements. Working closely with the Content Production team, this role supports all stages of production execution, from equipment preparation and on-set operations through to media management and handoff into post-production workflows. The Video Operator / Shooter serves as a key contributor to the visual storytelling process, helping transform creative concepts into engaging content that connects artists, brands, and fans.

How You'll CREATE • Capture video content across studio, location, campaign, e-commerce, and social productions

• Operate cinema, mirrorless, and production camera systems to meet creative and technical requirements

• Execute creative direction provided by Content Creative Directors and Production leads

• Collaborate with Producers to ensure efficient shoot execution and schedule adherence

• Support lighting setup and camera positioning to achieve desired visual outcomes

• Work alongside photographers and content teams to support integrated content capture

• Ensure technical accuracy including focus, exposure, framing, color consistency, and media management

• Manage camera, lens, monitoring, and support equipment during productions

• Maintain equipment readiness, organization, and inventory standards

• Assist with pre-production planning, technical preparation, and shoot logistics

• Support multi-camera, live, and fast-turnaround production environments when required

• Organize and prepare footage for post-production workflows and asset delivery • Identify opportunities to improve production efficiency and content quality • Maintain a strong understanding of emerging production technologies, tools, and industry best practices

Bring Your VIBE • 3-5 years experience operating cameras within content production, ecommerce, music, entertainment, agency, or brand environments

• Strong understanding of camera systems, lenses, lighting, audio capture, and production workflows

• Experience capturing content across multiple formats including campaign, social, product, lifestyle, and branded content

• Ability to work effectively in fast-paced production environments while maintaining attention to detail

• Strong communication and collaboration skills

• Comfortable working across multiple projects and priorities simultaneously

• Understanding of post-production workflows and asset management processes

• Passion for visual storytelling, music, culture, and digital content

• Ability to solve problems quickly and remain calm under pressure

• A collaborative mindset and willingness to contribute wherever needed to achieve the best creative outcome

Success Looks Like • Consistently capturing technically excellent footage

• Supporting efficient and productive shoot environments

• Delivering assets that meet creative and production standards

• Contributing to seamless collaboration across production and creative teams

• Maintaining readiness and reliability across

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