Vibee - Business Operations Coordinator

About this role

Job Summary: WHO ARE YOU? Do you enjoy live events? Do you excel in fast paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on… 

WHO ARE WE? Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.

THE ROLE We are seeking a highly motivated and detail-oriented Business Operations Coordinator to support our Business Operations team. This role is integral to the efficient functioning of the company, focusing on the creation and management of BI tools and providing operational support across departments. You will work closely with various teams, providing insights through reporting tools created in Metabase and supporting operations with Microsoft Excel , Google Sheets , and project management applications. This position reports to the Senior Director, Business Operations, and is based in Las Vegas. 

RESPONSIBILITIES • BI Tool Development & Management: • Consult with various departments to assess needs, identify opportunities, and implement solutions

• Create and manage customized reporting tools using Metabase .

• Continuously optimize and update BI tools to meet evolving business needs

• Business Operations Reporting & Audits: • Create and maintain operational reports, audits, and checks using Metabase , Microsoft Excel , and Google Sheets and Google AppScripts .

• Support regular data analysis to ensure accuracy and efficiency in reporting

• Develop and streamline processes to enhance operational efficiency

• Project Management & Deadline Support: • Assist with managing timelines and deadlines across various departments

• Use project management tools to track progress and ensure key milestones are met

• Coordinate with the Senior Director of Business Operations and SVP of Business Operations on priority tasks and deliverables

• Management and Maintenance of Internal Apps:  • Provide support via management and maintenance of several internally built apps

• Data and asset management

• Administration support and training

• Cross-Departmental Support: • Provide support on ad hoc requests from other departments, helping them leverage data and reporting for better decision-making

• Facilitate communication and alignment across departments to streamline business operations

• Continuous Improvement:

• Gather feedback on communication performance and suggest improvements • Stay informed about industry trends and best practices to enhance communication effectiveness • Other duties as required

QUALIFICATIONS • Bachelor’s degree in Business Administration , Operations Management , Data Analytics , or a related field.

• 1-3 years of experience in a business operations, data analysis, or similar role.

• Proficiency with Metabase , Microsoft Excel , Google Sheets, Google App Scripts, and SQL is essential.

• Experience with project management tools such as Asana or similar platforms is a plus.

• Strong analytical and problem-solving skills with a focus on attention to detail.

• Excellent verbal and written communication skills.

• Ability to work independently as well as collaboratively with cross-functional teams.

• Demonstrated ability to manage multiple tasks and meet tight deadlines.

• Possess a strong work ethic with a high sense of responsibility in an ever-changing environment

• Must be able to handle sensitive matters and exercise excellent judgment

• Ability to work independently and within a team to juggle multiple prioritized tasks

WORK ENVIRONMENT • Must be able to tolerate loud noise levels & busy environments on site at our events • May sit for extended periods of time and work in drastic temperature climates onsite at our events • Must be willing to work during evening and weekend hours, as required, to meet deadlines  • Must be willing to travel as required both domestically and abroad, if required • Must have a current passport and be able to travel worldwide without restriction

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

EQUAL EMPLOYMENT OPPORTUNITY   We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.    We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinan

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