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Utilization Manager
Finni-health
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About this role
UTILIZATION MANAGER – NEW MEXICO CLINIC
Finni Health is seeking a driven Utilization Manager to join our fast-growing New Mexico clinic. In this role, you’ll play a key part in ensuring high-quality care for our clients by managing a team of schedulers to maximize authorized hours—helping children and families receive the ABA therapy services they need.
What You’ll Do:
- Lead and manage the scheduling team to ensure efficient use of authorized ABA therapy hours for each client
- Monitor scheduling workflows and optimize processes to hit target utilization rates
- Analyze data on scheduled versus authorized hours, and identify opportunities for improvement
- Collaborate closely with clinicians, BCBAs, and support staff to proactively address scheduling roadblocks
- Communicate regularly with families and staff to close gaps between authorized and delivered hours
- Train, coach, and support schedulers to meet and exceed utilization goals
- Implement tools, best practices, and reporting systems to streamline scheduling operations
Who You Are:
- 2+ years of experience in healthcare scheduling, utilization management, or a related role
- Experience working with ABA therapy, behavioral health, or similar clinical environments is a plus
- Strong organizational, leadership, and data-analysis skills
- Excellent communicator—able to work efficiently with internal teams and families
- Problem solver who thrives in a fast-paced, collaborative environment
- Passionate about making a difference for kids and families in New Mexico
Why Join Finni Health?
- Be part of a mission-driven team transforming behavioral health care
- Help ensure New Mexico families receive the life-changing services they need
- Grow alongside one of the fastest-scaling companies in the field
If you’re ready to lead with impact and drive better outcomes for our clients, we want to hear from you. Apply today!
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