Transformation Program Executive

About this role

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:

The Transformation Program Executive is a senior, client embedded leader responsible for partnering with executive stakeholders to successfully deliver complex, enterprise scale IT transformation efforts and transition them into stable, standardized run operations.

This role serves as Ensono’s primary transformation partner to the client—developing trusted, executive level relationships while providing the authority, judgment, and leadership required to navigate ambiguity, unblock decision making, and align technical teams to deliver sustainable outcomes.

Operating within the Client Implementation and Transformation Operations function within Global Operations, the Transformation Program Executive leads across architecture, delivery, and operations through influence. The role is accountable for ensuring infrastructure led transformations spanning hybrid cloud, legacy platforms, applications, data, security, and operating models move decisively from transformation to steady state.

Key Responsibilities

Executive Client Partnership

•

• Establish and maintain trusted, executive level relationships with CIOs, CTOs, and senior business leaders, serving as a strategic partner throughout the transformation lifecycle.

• Develop a deep understanding of the client’s business objectives, operating model, risk tolerance, and organizational dynamics to guide effective decision making.

• Act as a credible, outcome focused advisor—able to both partner and challenge client leadership when required to protect transformation success.

Transformation Leadership & Authority

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• Own accountability for transformation outcomes, ensuring strategy, architecture, delivery, and operational readiness remain aligned throughout the engagement.

• Provide clear transformation leadership across Ensono technical and delivery teams, setting direction, expectations, and priorities through influence and executive presence.

• Proactively identify risks, dependencies, and misalignments, intervening decisively to resolve issues before they impact outcomes.

• Lead executive level escalations and recovery efforts on at risk initiatives, stabilizing programs while preserving client trust.

• Establish and enforce strong data governance practices throughout the transformation program, ensuring a single, aligned voice through consistent standards, decision-making, and communication.”

Service Design & Technical Team Alignment

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• Partner closely with Principal Architects and senior technical leaders to shape end-to-end service design, transformation sequencing, and execution models.

• Ensure technical solutions are not only architecturally sound but operationally viable, supportable, and aligned to the client’s future state operating model.

• Guide technical teams through key inflection points—design decisions, migration waves, cutovers, and stabilization—without operating as a hands-on architect.

Transition to Run & Operational Readiness

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• Lead the transition from transformation delivery into standardized, steady state run operations, ensuring clarity of ownership, governance, and service accountability.

• Validate that operational processes, controls, and support models are in place to sustain transformation outcomes post‑implementation.

• Partner with service owners and operations leaders to ensure the transformed environment meets agreed service levels, resilience, and compliance expectations.

Internal Collaboration & Influence

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• Coordinate across architects, program leaders, service owners, account teams, and partners to maintain alignment and momentum.

• Operate effectively without direct line authority, leveraging influence, credibility, and relationships to drive outcomes.

• Contribute to deal shaping and scope refinement where needed to ensure transformation commitments are achievable and aligned with client goals.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

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• Senior Transformation Leadership: Proven experience leading largescale, enterprise IT transformations, ideally infrastructure led and spanning hybrid environments.

• Consulting Background: Prior consulting or advisory experience is strongly preferred, complemented by enterprise leadership exposure.

• Executive Presence: Demonstrated ability to build trust, influence decisions, and lead at the executive level in complex client environments.

• Technical Credibility: Strong understanding of enterprise IT architectures and operating models, with the ability to guide technical teams without being hands-on.

• Outcome Oriented Leadership: Track record of moving transformations from vision through delivery into stable, operational run.

• Operating Style: Comfortable navigating ambiguity, exercising judgment, and leading through influence rather than authority.

Measures of Success

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• Strength and durability of executive level client trust and partnership

• Successful delivery of transformation outcomes aligned to business objectives

• Smooth and sustainable transition

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