Training & Development Manager

About this role

Career Category Training Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your

Title - Training & Development Manager

Live What you will do

Let’s do this. Let’s change the world.

(I) In this role you will support and provide learning methodologies and performance consulting skills to analyze performance issues. Using the ADDIE model, this position partners with Amgen Ohio (AOH) teams to apply human performance technology and develop training and performance strategies that support compliant and continuously improving (CI) operations. This position supports managers in the identification of training requirements, design, development, and maintenance of training materials and monitoring and control tools.

(II) This position will also lead new hire onboarding for all AOH, including FTEs and EWs/ CWs in partnership with HR/ hiring managers. This position applies a CI mindset to new hire experience, and ensures AOH continues to be the best place for talent.

Responsibilities may include, but are not limited to: Key Responsibilities: • Partners with managers to apply human performance theory and uses analytical skills applied to performance issues to identify solutions that support business needs. • Applies instructional design and adult learning methodologies to design and develop solutions in a variety of delivery formats. • Works with internal clients to manage their curricula and assignments and ensures all training materials are integrated with the Learning Management System (LMS) per defined business processes. • Supports the gathering and evaluation of metrics that ensure the effectiveness of performance solutions and training materials. • Serves as AOH first point of contact for performance and training questions. • Participates in global training forums and represents AOH in global program’s governance and prioritization processes. • Writes instructional materials, leaders' guides, on-the-job training, and other training materials, and modifies existing material as needed. • Develops and conducts Train-the-Trainer classes as needed. • Works with audit response teams to ensure appropriate actions are taken. • Provides proactive strategic planning to clients regarding future performance needs and global curricula projects. • Ensures that training content is current and meets all compliance standards. • Leads new hire onboarding for AOH, partnering with HR/ hiring managers as needed. • Travel, up to 10%

Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek will possess with these qualifications.

Basic Qualifications: Doctorate degree Or Master’s degree and 2 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience. Or Bachelor’s degree and 4 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience. Or Associate’s degree and 8 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience. Or High school diploma / GED and 10 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience

Preferred Qualifications: • 3+ years of performance consultant, instructional designer, and/or curriculum developer experience • Experience in project management (managing projects, defining scope, tracking achievements) • Experience in budget management • Experience with the business processes surrounding learning management or training systems (e.g., SumTotal) • Knowledge of adult learning methodologies, instructional design, and curriculum development • Experience in performance consulting and needs analysis • Experience using ADDIE or other instructional design methodology in the creation of training materials • Effective communication; both written and verbal • A general understanding of working in a regulated environment (e.g., FDA, OSHA) • Ability to work with staff across all levels of an organization • E-learning design experience and knowledge of e-learning delivery systems (e.g., Articulate Storyline, Adobe Captivate) • Fluent in the use of Microsoft Word, PowerPoint, Smartsheet, and Excel • Experience in the use of advanced technologies such as augmented reality, virtual reality, and generative AI.

Competencies: • Established Leadership capabilities • Passion for Operational Excellence • Financial savvy • Communications skills, both oral and written, including executive presentation skills • Interpersonal and facilitation skills to forge consensus among competing client interests while ensuring objectives are met • Ability to influence peers and executive leadership tactfully and positively • Analytical skills to identify potential improvement opportunities • Knowledge of industry trends (e.g., regulatory and compliance, technology, human performance programs, sustainability, continuous improvement etc.)

What

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