Traffic Scheduler

About this role

Job Description Work Schedule

This position works the following schedule: • Tuesday through Friday: 3:00 PM – 11:30 PM

• Saturday: 8:00 AM – 4:30 PM

The 3rd Party Dispatcher is responsible for coordinating delivery schedules, communicating with customers and drivers, and ensuring efficient transportation operations. This position serves as a key point of contact for drivers, customer care teams, consumers, and sales personnel to facilitate on-time deliveries and resolve issues quickly and professionally.

Principal Functional Responsibilities • Communicate regularly with dispatch, customer care, lead times, deliveries, and issues are properly managed and resolved

• Efficiently and effectively interact with drivers entering and exiting the facility

• Monitor shipment status and proactively communicate updates, delays, or issues to all affected parties

• Maintain accurate records of deliveries, driver activity, and transportation documentation

• Assist in resolving transportation and scheduling concerns promptly

• Ensure compliance with company policies, transportation regulations, and safety standards

• Work closely with third-party carriers to maximize service levels and delivery performance

Essential Qualifications and Skills • High school diploma or equivalent

• 1–2 years of previous customer service and/or dispatching experience

• Proficiency in Microsoft Excel and other computer applications

• Strong organizational skills with exceptional attention to detail

• Excellent verbal and written communication skills

• Ability to build and maintain professional business relationships

• Strong problem-solving and multitasking abilities in a fast-paced environment

• Excellent attendance and reliability are required

Preferred Qualifications and Skills • DOT knowledge and experience

• Call center, transportation, or truck dispatching experience

• Experience scheduling inbound and outbound freight

• Experience working with third-party logistics providers and common carriers

• Understanding of freight, delivery, and logistics operations

Physical Requirements • Ability to sit for extended periods while working at a computer

• Ability to communicate effectively by phone and email throughout the workday

• Ability to occasionally lift to 20 lbs

Working Conditions • Office environment with frequent interaction with drivers

• Fast-paced environment requiring strong attention to detail and the ability to manage multiple priorities simultaneously

The range for this position is $21.00 to $24.00 hourly.

Shift

Full or Part Time Full time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group  is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster:   English & Spanish

E-verify Right to Work Poster:   English ,   Spanish

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