Title Specialist

About this role

Charlotte Consolidated Accounting Office - HIC

Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212  

We are seeking a detail-oriented Title Clerk Specialist with to join our accounting team at Hendrick Automotive Group- The nation's largest privately held automotive group and a seventh-time #1 leader in U.S. online reputation!

As a Title Clerk Specialist you will be responsible for preparing tax, title and legal transfer documents on vehicle sales.

Job Responsibilities: • Verify check, cash and contract funds

• Prepares tax and title documents on a timely basis

• Submits legal transfer documents to DMV on a timely basis

• Processes paperwork on a timely basis

• Maintains files of tax and legal transfer documents

• Maintain schedules

• Builds relationships and communications with dealership personnel, accounting managers and HAG

• Process and assign all titles received

• Process title work with OLRS or DMV in a timely manner 

• Prepare out of state title work within priority guidelines

• Prep allocated number of deals a day for processing

• Key OLRS report, checks and journal entries daily as needed

• Expedite duplicate title process as needed

• Track and/or investigate outstanding titles

• Reconcile schedules weekly

• Actively research any outstanding issues that prevent you from completing any of the above

• Pull titles, mail plates and copy title work as needed

• Process/maintain dealer plates and temporary markers

• Prepare Service Loaners – maintain tags 

• Assist with DMV Enforcement and Floor Plan Audits

• Attend weekly department meetings

• Maintains CSI at or above Company standards

• Maintains an organized, clean and safe work area

• Participates in required training

• Records all hours worked accurately in company timekeeping system     

• Follows Safeguards rules and regulations.

• Demonstrates the Company’s Core Values

• Complies with Company policies and procedures

• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

• Other duties as assigned

What We’re Looking for: • Associate degree preferred (or equivalent training and experience)

• We value the right combination of education and hands-on experience

• Up to 1 year of relevant experience, ideally in a business environment

• Vehicle titling or DMV experience in a fast-paced setting is a plus, but we're willing to train the right person

• Strong organizational skills are essential—you'll be juggling multiple priorities

• Notary Public certification (or willingness to obtain)

• Comfortable with Microsoft Office (Word, Excel, Outlook)

• Eager to learn our dealership management system and other specialized software—we'll provide training!

• This role requires reliable attendance and flexibility

• Shifts may include evenings, weekends, and holidays

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company. #CB

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf .

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