Ticket Seller

About this role

POSITION:   Ticket Seller  

DEPARTMENT: Finance  

REPORTS   TO: Ticket   Office   Manager /Ticket Office Supervisor  

FLSA STATUS:   Hourly   Non-exempt  

LEGENDS GLOBAL    

Legends Global is the premier partner   to   the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.  

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.  

The Legends   Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.  

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.   Sound   like a winning formula for you?   Join us!      

THE ROLE  

Fishers Event Center has an excellent and immediate opening for a part-time Ticket Seller.   Responsible for ticket sales for shows or events by performing the following duties.  

Essential Duties and Responsibilities  

• Process single ticket   sales at the   ticket   office and   assist   with group sales when   requested .  

• Professionally, efficiently, and courteously answers patron’s questions concerning prices, availability, events, and related Ticket Office   questions    

• Opens and or closes   ticket   window as   required .  

• Handles   Will -Call window according to procedures, or other related duties as assigned by supervisor.  

• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and   assistance , able to work independently and handle most   ticket   office   questions without assistance .    

• Files various records and reports. Performs related clerical work as assigned.   

• May perform other duties as assigned.  

Qualifications   

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability   required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to work the ticket window with minimal supervision  

• Ability to work flexible hours including daytime, evening,   weekends   and holidays, as needed  

• Must be able to speak, read, and write English   

• Must have professional attitude and appearance  

Education and/or Experience            

• High school diploma or general education degree (GED)  

• 1 to 3 months related experience and/or training  

• Or   equivalent combination of education and experience  

• Ticket   office or guest services background   preferred  

Skills and Abilities    

• Ability to listen and follow   instructions  

• Ability to input data into a computer to record sales transactions  

• Good   communications   and customer service   skills. Listens and gets clarification; Responds well to questions . Able to read and interpret written information  

• Good   problem solving   skills and organizational ability  

• Ability to work independently and as a member of the team  

WORKING CONDITIONS   

Location:   Fishers Event Center  

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

NOTE:  

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility.      

Legends   G lobal   is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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