Technology Risk & AI Operations Fall Intern

About this role

ABOUT BRANCH

Branch is on a mission to make insurance more accessible, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish—we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we’re doing insurance the way it was meant to be.

But we didn’t just create the insurance we’ve always wanted, we also created the company we’ve always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself.

Branch has a preference for candidates in Ohio, but is open to candidates located in AZ, FL, GA, IL, IN, IA, KS, KY, MD, MI, MO, NV, NC, OH, PA, SC, SD, TN, TX, and WI. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. We also have office space in Columbia and Concordia, Missouri as well as Forreston, Illinois. Once a year, the entire company gathers for “BranchFest”, a highlight of the year for many Branchers.

About the role

As a Technology Risk & AI Operations Intern, you will support Branch's third-party risk management and procurement program - the function responsible for making sure the vendors Branch works with handle our data securely and that purchasing runs through a clear, well-governed process.

This internship is designed to provide meaningful, hands-on experience in IT risk management, vendor security assessment, procurement operations, and using AI to supplement and enhance everyday work. Rather than observing from the sidelines, you will own day-to-day vendor risk work, communicate directly with vendors, and help rebuild Branch's procurement workflow during a system migration project. You will use AI tools as a core part of how the work gets done and help document and improve those AI-assisted processes along the way.

This is an ideal opportunity for a student with a business or technology background who is interested in both IT risk management and tech/AI enablement, and who wants practical experience that translates into GRC, security, operations, or technology roles.

The role is paid at $25/hour, with a flexible schedule of up to 29 hours/week through fall, and is open to part-time or full-time continuation in the winter for the right candidate.

Key Responsibilities

- Run day-to-day third-party risk reviews: collect and review vendor security documentation (SOC 2 reports, trust centers, security questionnaires) and draft assessment summaries for supervisor review

- Manage vendor follow-up communications and track open items through resolution

- Support new-vendor intake and procurement requests, including triage of the procurement queue

- Help migrate Branch's procurement workflow into a new system/procurement module, including documenting the new process

- Maintain TPRM trackers (review status, exceptions, renewals) and keep vendor records current

- Coordinate with Legal and Privacy on contracts and data processing agreements

- Use AI tools and automation as a core part of the workflow, and help document and improve AI-assisted processes

- Support tech/AI enablement projects across the security and compliance function as capacity allows

Skills, Knowledge, and Expertise

- Current undergraduate or graduate student, or recent graduate, with a business, information systems, or technology background

- Interest in IT risk management, cybersecurity/compliance, and tech/AI enablement

- Strong organizational skills and attention to detail; comfortable managing repeatable tasks alongside longer-term projects

- Strong written and verbal communication skills - much of this role is vendor-facing

- Ability to handle sensitive or confidential information with professionalism and discretion

- Comfortable working in spreadsheets, documents, and technology platforms, with a willingness to learn new systems quickly

- Curiosity about AI tools and how to apply them to real work is a strong plus

- Previous exposure to GRC, audit, procurement, internships, or automation projects is a plus, but not required.

Why join us at Branch?

We’re all about getting back to getting each other’s back - that means Branchers, too. So we provide benefits that let you work and live to your fullest.

- Above-market salary - Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.

- Pay equity and transparency - Our pay isn’t just market-driven, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.

- Remote-first (with perks) - Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office.

- Flexible YouTime - We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.

- Employee stock options - You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.

- Medical, vision, dental - Get all the coverage you need for a healthy, happy life.

- 401k and contribution matching - Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.

What to expect

In light of recent hiring scams across the

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