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Technology Product Lead - Supply Chain

QTS

Suwanee, GA | Ashburn, USonsite

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About this role

Technology Product Lead

Why This Role Exists  

We are building a Product organization to bring  clear ownership, prioritization, and outcome accountability  to critical technology platforms that power our business.  

Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent  end-to-end ownership of outcomes , clear  value identification , or transparent  measurement of impact . Important work gets delivered, but it’s often difficult to answer fundamental questions:  

• Why is this the right work , r ight now?  

• What outcomes are we driving?  

• How do we know it’s working?  

The  Product Lead  role exists to close that gap.  

This role is aligned to our   Asset Management value stream , with a focus on shaping the technology capabilities that enable end-to-end visibility, control, and optimization of assets and materials across their lifecycle. The Product Lead operates at the intersection of supply chain operations and enterprise technology, partnering with procurement, logistics, construction, and operations teams to turn complex, often undefined asset-related challenges into clear product direction and outcome-oriented capabilities.  

This includes defining and evolving capabilities that support asset lifecycle tracking, materials planning and forecasting, inventory and warehouse management, supplier coordination, and asset performance and utilization. The Product Lead takes a   multi-platform approach   and supports and shepherds solutions across ERP, asset management, supply chain, and logistics systems, ensuring that capability design is driven by the problem to solve rather than constrained by existing tools.  

The role emphasizes   deep engagement in discovery, ideation, and rapid iteration , identifying opportunities, challenging assumptions, and shaping solutions in close partnership with both business and technology teams. Rather than coordinating delivery, the Product Lead is expected to   drive clarity where none exists , framing the “why,” establishing clear scope boundaries, and prioritizing work to enable incremental value delivery through iterative execution led by architecture and delivery partners.  

Success in this role depends on the ability to connect fragmented systems and data into cohesive, actionable capabilities that improve transparency, reduce operational friction, and accelerate decision-making across the asset lifecycle, from sourcing and delivery through deployment, maintenance, and optimization. This role is best suited for individuals   who are energized by   building in ambiguity, shaping new capabilities, and creating structure from complex, evolving environments.  

How We Think About Product Ownership  

We view product ownership as a  continuous spectrum , not a fixed state:  

• NOW : Capability-based ownership and platform stabilization  

• NEXT : Value-aligned recomposition and shared accountability  

• LATER : True end-to-end value streams with economic ownership  

Importantly:  

The work does not change.   Only how we frame ownership, outcomes, and success evolves.  

Product Leads are expected to operate comfortably across this spectrum ,   protecting near-term execution while intentionally shaping longer-term outcome ownership.  

What You’ll Own  

Product Leads are anchored to one or more  capability-aligned product areas , such as:  

• Core   T ransaction   P latforms  

• Commercial   E nablement   

• Enterprise   D ata &   I ntelligence  

• Developer &   P latform   E nablement  

• Trust, risk, and compliance   

While each Product Lead is assigned to a specific area, the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.  

Role Mandate  

As a Product Lead, you are accountable for:  

• Defining  what should be built and why  

• Making  priority and scope tradeoffs  within defined investment guardrails  

• Owning  product outcomes , not just delivery  

• Ensuring clarity and continuity from strategy through execution  

This role blends  strategic thinking with hands-on product work . Product Leads are expected to move fluidly between defining outcomes, shaping work, and partnering with delivery teams to ensure intent is clearly understood and executed.  

What You’ll Do  

Product Vision, Strategy & Outcomes  

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy  

• Translate business objectives into clear product outcomes, hypotheses, and success measures  

• Align platform capabilities to   KPI oriented   outcomes such as scalability, reliability, automation, efficiency, and risk reduction  

• Advocate for investments that measurably improve productivity and operational effectiveness  

• Balance short-term delivery needs with long-term strategic outcomes  

Hands-On Product Ownership & Execution  

• Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes  

• Write and refine epics, features, and user stories as needed ;   especially for complex, high-impact, or ambiguous work  

• Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work  

• Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early  

• Validate usefulness and impact of delivered capabilities with internal users and stakeholders  

Leadership, Decision-Making & Collaboration  

• Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area  

• Foster collaboration, accountability, and continuous improvement across cross-functional teams  

• Empower teams with clarity of intent while allowing flexibility in how work is delivered  

• Make informed decisions under ambiguity, time pressure, or incomplete information  

• Actively remov

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