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Technical Sales Specialist – Inorganic Spectroscopy [ICP-OES & ICP-MS]
Thermo Fisher Scientific
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About this role
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. This is a technology-focused commercial role requiring strong technical expertise in Inductively Coupled Plasma Optical Emission Spectrometry (ICP-OES) and Inductively Coupled Plasma Mass Spectrometry (ICP-MS). The successful candidate will combine scientific and applications knowledge with commercial skills to understand complex customer workflows, identify analytical challenges, and position ICP-OES and ICP-MS solutions that address customer needs. Experience working directly with the relative instrumentation, applications, method development, or technical selling is highly valued.
Position Summary: The Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. The territory covers markets throughout the Western United States and the Western Canadian provinces. This is a technology focused role with the primary responsibility for selling and supporting within CMD. In line with the strategic objectives of CMD, the purpose of this role is to enhance the business potential through increased sustained revenue growth of our instrument and consumables portfolio in the respective product lines. In addition to demonstrating expertise in their assigned technology, the individual supports the sales colleagues by selling the product portfolio within group in new and existing accounts. The TSS elevates the customer’s curiosity about the products and drives the Thermo Fisher Scientific value proposition from sample to knowledge. The TSS will act from the prospecting phase up to the closing phase of the deal.
Key responsibilities:
Selling Agility • Identifies and prioritizes new client opportunities and sales potential for the respective product lines with the result of growing business • Supports Account Managers to uncover new potential opportunities within this market and customer segment with a view to enhance allegiance and sales revenue for Thermo Fisher Scientific • Has the ability to grow in role to develop trusted and valued relationships with customers. • Supports Account Managers with execution. Acts as trusted advisor within an account and provides technical knowledge for the product line and brings in technical support as needed to advance the solution process
Results Leadership • Shares the voice of customer towards the Business Unit. Also attends technical visits to Business Unit, manufacturing, R&D sites, and Demo centers with customers; Supports New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return • Supports the sales funnel and joins forecast calls in collaboration with the country leads and their sales teams. • Uses Thermo Fisher Scientific’s sales tools to efficiently handle the accounts, opportunities, pipelines and forecast in an accurate and timely manner • Maintains awareness of competitor and industry activity
Technical Knowledge • Works in partnership and coordination with sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise • Provides product positioning training to country sales teams to improve confidence in selling to customers in the respective product lines. • Maintains and improves technical knowledge on assigned product lines, company literature; Positively always represent Thermo Fisher Scientific throughout customer locations • Demonstrates strong technical knowledge of ICP-OES and ICP-MS instrumentation, workflows, and applications, with the ability to engage scientists in detailed technical discussions.
• Understands key components and operating principles of ICP-OES and ICP-MS systems, including sample introduction, nebulization and spray chambers, plasma generation and ionization, optical emission and mass analysis, detection systems, data acquisition, and analytical workflows.
• Consults with customers on analytical challenges including method development, method optimization, sensitivity, selectivity, throughput, sample preparation, and workflow efficiency. • Effectively communicates technical differentiation and competitive positioning of ICP-OES and ICP-MS solutions.
Minimum Requirements/Qualifications: • 5+ years of experience with analytical instrumentation, including technical sales, applications, laboratory, product, or related customer-facing experience. Demonstrated experience with ICP-OES and/or ICP-MS instrumentation is strongly preferred.
• Bachelor’s degree in chemistry, analytical chemistry, biochemistry, environmental science, forensic science, or a related scientific discipline required; advanced degree preferred. • Hands-on experience with ICP-OES and ICP-MS instrumentation, applications, method development, or troubleshooting is strongly preferred.
• Technical sales experience in analytical instrumentation is preferred; candidates with deep ICP-OES and ICP-MS applications expertise and demonstrated commercial/customer-facing aptitude will also be considered.
• Strong market knowledge and business insight of industry sector, markets and key trends preferred • Experience in conducting seminars and presentations. • Commercial mentality, strongly motivated by desire to win new business, with validated steadfast pursuit of opportunities • Strong in
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The midpoint of this range ($114k) is about 43% below the median disclosed salary for San Francisco roles listed on ForgeApply ($200k across 8,556 jobs).
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