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Technical Lead, Professional Services

OutSystems

Remote · Remote, United States, US$132k – $160k

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About this role

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

Agentic AI is reshaping how enterprises build software, and our Professional Services team is at the forefront of delivering it. We're looking for a Technical Lead to drive hands-on delivery of governed agentic systems and next-generation applications on the OutSystems AI Development Platform, turning customers' most complex business challenges into production-ready solutions. You'll work at the leading edge of Agentic Systems Engineering - OutSystems' approach to building and governing enterprise agentic systems on one unified platform - as the trusted technical advisor who owns the architecture and sets the quality bar for every engagement.

Key Responsibilities • Own the technical quality of customer engagements—leading solution design, hands-on development, and code reviews across projects, including agentic AI solutions built on OutSystems.

• Define and own the technical vision and solution architecture for customer deliveries—designing enterprise-scalable systems that bring together Agentic Systems Engineering and an open ecosystem of agentic tools, from Mentor in the IDE to Claude Code, OpenAI Codex, and Cursor, to solve real business problems.

• Govern the safe delivery of agentic systems—grounding agents in each customer's architecture through the Enterprise Context Graph, and putting guardrails, automated reviews, and real-time observability in place to validate non-deterministic AI output before it reaches production.

• Act as a trusted advisor to enterprise customers—navigating ambiguity and communicating complex technical concepts to both technical and non-technical audiences.

• Partner with Engagement Managers and Solution Delivery Managers as the technical lead on each engagement—owning technical direction while they own commercial and delivery management—and work directly with customer stakeholders to turn requirements into executable solutions.

• Mentor development teams, raising the technical bar across engagements.

• Contribute to the growth of the Professional Services practice through technical thought leadership—documentation, reusable components, playbooks, blog posts, and speaking engagements.

Salary Determination: Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.

In determining salary ranges, we consider factors such as • Market Research: Industry reports, salary surveys, and online salary databases

• Company Performance: Financial performance, revenue growth, and budget allocation

• Job Requirements: Skills, experience, and qualifications necessary for the role

• Geographic Location: Cost of living, market conditions, and industry standards in our region

• $131,750 - $160,425 Base Salary

Qualifications & Requirements  • BS/BA in Computer Science or a related field, or equivalent practical experience.

• 7+ years of software development experience, including 2+ years in a technical leadership role.

• Strong experience in web and mobile application development, solution design, and architecture patterns, with proficiency in .NET, SQL, RESTful APIs, and JavaScript—preferably using Agile methodologies.

• Strong consulting and customer-facing skills, with the ability to build trusted relationships with enterprise stakeholders and translate business needs into technical direction.

• Strategic thinker who can apply technology to advance customer business objectives.

• Familiarity with AI/ML concepts, LLMs, or agentic frameworks; hands-on experience building AI solutions is a strong plus.

• OutSystems development experience and certifications are a strong plus.

• Willingness to travel as needed to support customer engagements.

Security Clearance & Eligibility Requirements • Citizenship: U.S. Citizenship is strictly required for this position. We cannot sponsor visas or work authorization for this role due to federal government contract restrictions.

• Clearance Level: Must be able to obtain and maintain an active U.S. Government Secret Security Clearance .

• Interim Clearance: Ideally, the candidate will be eligible to obtain an Interim Secret Clearance to begin work.

• Background Investigation: You must be willing to submit to a comprehensive federal background investigation (SF-86), which includes a review of your employment history, criminal record, financial/credit history, and foreign travel/contacts.

• Condition of Employment: Obtaining and maintaining this clearance is a core requirement of the job. Continued employment is contingent upon your ability to successfully pass the government's clearance process.

More about OutSystems OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.

As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.

We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire busin

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