Technical Consultant - Patient Monitoring (Remote/Travel Position in Indianapolis/Bloomington, IN)

About this role

Job Title Technical Consultant - Patient Monitoring (Remote/Travel Position in Indianapolis/Bloomington, IN) Job Description Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands-on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high-impact technology that improves patient care and outcomes.    

Your role:  

• Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.  Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.  

• Support the full   lifecycle   of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.  Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long-term performance.  

• Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies.  Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.  

• Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures.  Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations.  

• Collaborate with cross-functional teams including   senior   engineers, clinical partners, sales, and service teams to deliver high-quality outcomes.  Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction.  

You're the right fit if:   

• You’ve acquired   2 .5 + year s   of   professional   working experience in IT   services   o r related technical environments , preferably in a field   or   hospital-based   healthcare   environment.  Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.  

• Your skills include a foundational understanding of IT systems, networking concepts, and technical troubleshooting;   computer   networking certification   preferred   (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level   certification) .   CCNA encouraged for career progression.  

• You have an associate degree in computer science, biomedical, engineering, or related field   of study , or equivalent combination of education and above listed experience.  Bachelor’s degree preferred.  

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this   Field Service   position.     You   must be able to :  

• Travel for business.  Approximately 7 5 %   travel   across the specified geography is required.  The average driving time is 1-4 hours daily.  Occasional overnight stays and travel by air and/or train may be required.  

• Work in an office/home office and/or remote setting , as well as in a hospital/healthcare environment; adhere to requirements   and comply with vendor credentialing.  

• Work flexible hours (based on business needs to include   non-standard work hours,   overtime, weekends, and on-call rotations).  

• Wear all required personal protective equipment.  

• You’re   a detail-oriented, collaborative problem solver with strong organization and communication skills, a disciplined approach to structured processes, and a growth mindset focused on continuous learning and delivering a positive customer experience.  

How we work together  

We believe that we are better together than   apart.   For our office-based teams, this means working in-person at least 3 days per week .   Onsite roles require full-time presence in the company’s facilities .   Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.  

This is a field role.  

About Philips  

We are a health technology company .   We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the   quality   healthcare that we all deserve .   Do the work of your life to help improve the lives of others.   

• Learn more about   our business .   

• Discover   our rich and exciting history.    

• Learn more about   our purpose.    

• Learn more about   our culture.  

Philips Transparency   Details    

The hourly pay range for this position in  IN   is $29   to $45 , plus overtime eligible.  

This role also includes   field service   incentive   bonus plans , on-call pay,   company   fleet/car, training, and advancement opportunities.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs,   geographical   location, and internal equity.   

In addition, other compensation, such as a n   annual incentive   plan, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found   here .    

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.    

Additional Information  

US work authorization is a precondition of employment .   The company will not consider

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