Talent Acquisition Partner (GTM & Operations)

About this role

Do you believe the secret to the success of a company is its people?

Then Jobber might be the place for you! We're looking for a performance-driven, resourceful Talent Acquisition Partner to help us scale top-tier Go-to-Market and Operations teams using modern tools, inclusive practices, and deep market insight — in a recruitment landscape that's being reshaped by AI faster than almost any other function.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.

THE TEAM :

The GTM & Operations (GTM-Ops) Recruitment team exists to find the people who will help small businesses succeed. We're the engine behind hiring top-tier talent across Finance & Operations, Fintech, Marketing, People, Strategy & Analytics, and more — partnering closely with hiring managers across the business to build teams that can execute on Jobber's mission. As Jobber grows, so does the range and complexity of what we hire for, which means the team is constantly adapting how we source, assess, and close talent in a market that doesn't sit still. You'll join as a Talent Acquisition Partner reporting to the Manager, Talent Attraction.

THE ROLE:

In this role, you’ll act as a strategic advisor to hiring managers, gaining deep insight into their teams, aligning on hiring needs, and driving recruitment strategies that deliver exceptional outcomes. We're not looking for someone who wants a fully-paved road. We're looking for someone who's genuinely energized by ambiguity, questions "the way we've always done it" when it's no longer serving us, and is naturally curious about how recruiting itself is changing. In particular, we want someone who's already building with AI in their own practice — not just using ChatGPT to draft a job ad, but someone who excited about building workflows, tools, prompts, or systems that make sourcing, screening, or candidate engagement measurably better, and who's excited to keep experimenting as the tools evolve.

Throughout, you'll be committed to delivering a thoughtful, engaging candidate experience that brings Jobber's story to life and builds lasting connections with every potential Jobberino!

THE TALENT ACQUISITION PARTNER WILL:

- Own the full-cycle recruiting process, including pipeline building, screening, interviewing, scheduling, stakeholder coaching, and closing. You'll be accountable for results, efficiency, quality, and equitable outcomes across every stage of the funnel.

- Collaborate with hiring teams to calibrate expectations, improve hiring practices, and up-level talent decisions across our hiring teams — including pushing back constructively when a process, requirement, or assumption no longer makes sense.

- Leverage quantitative and qualitative data, like funnel conversions, time to fill, pass-through rates, and candidate feedback to identify patterns, flag risks, and recommend improvements. You'll pair this with qualitative insights to drive stronger outcomes and influence stakeholders through evidence.

- Build strong, diverse talent pipelines through strategic sourcing, campaigns, events, and sustained outreach that nurtures long-term engagement across underrepresented communities.

- Act as an advocate and coach on recruitment best practices and standards for all things technical recruitment. You bring experience and can influence stakeholders towards outcomes supported by our objectives.

- Bring an experimental, builder's mindset to the role: prototype and pressure-test new tools, workflows, or AI-assisted approaches that make our recruitment process faster or better, and share what you learn with the rest of the team.

- Strengthen our employer brand by championing Jobber as a purpose-driven and people-first workplace.

- Become an ambassador of our culture by being humble, supportive - and someone who truly gives a sh*t! You will represent Jobber with the highest degree of professionalism.

TO BE SUCCESSFUL, YOU SHOULD HAVE:

- Proven full-cycle in-house recruitment experience in SaaS or a high-growth, fast-paced environment, specifically in the business and go-to-market areas.

- A track record of quality delivery across multiple roles and role types, with the ability to manage complexity and manage pace without losing detail.

- A demonstrated builder's relationship with AI: you've used AI tools to build something in your own recruiting practice (a sourcing workflow, a screening tool, an automation, a prompt library) — not just used AI as a passive assistant — and you can speak concretely to what you built and what it changed.

- A data-informed mindset. You understand funnel metrics, hiring trends, and how to use insights to influence and improve.

- A compelling communication s

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