Systems Engineer - Intern

About this role

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.   Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Systems Engineering Intern will support the Integration Services team in configuring, testing, and validating customer hardware and software environments. This internship offers hands-on experience with enterprise systems, scripting, and infrastructure automation. Interns will collaborate with engineering and IT teams to assist in system builds, troubleshoot performance issues, and contribute to process documentation. This role is ideal for students seeking exposure to real-world data center operations, automation, and cross-functional engineering workflows.

Role Description  

Include, but are not limited to:  

• Assist   in installing and configuring operating systems and application software for customer orders  

• Support the setup of VPNs and infrastructure in collaboration with IT and security teams, as and when needed.  

• Monitor and test application performance under supervision  

• Help   maintain   customer-owned equipment in secure environments   Contribute to development and testing of automation scripts (e.g., PowerShell, Python)  

• Participate in validation and troubleshooting of firmware and device drivers  

• Shadow senior engineers during Linux server, switch, storage, or   firewall   configuration and deployment  

• D ocument procedures and findings to support operational efficiency  

• Engage in team meetings and cross-functional coordination with QC and Project Management  

• Stay current on industry trends and technologies relevant to data center engineering  

    Behaviors and Competencies  

• Communication:   Can clearly communicate technical information and findings to team members and support effective documentation of processes.  

• Teamwork:   Able to collaborate effectively with engineering, IT, security, QC, and project management teams, fostering a cooperative environment.  

• Training and Learning:   Demonstrates   a strong willingness to learn, take initiative, and actively seek guidance from senior engineers.  

• Organization:   Capable of supporting multiple projects and tasks, keeping documentation organized, and adapting to changing priorities.  

• Project and Goal Focus:   Participates   in project activities with attention to detail and completion of assigned   objectives .  

• Time Management:   Manages time effectively to balance internship responsibilities, communicates availability, and meets deadlines.  

• Self-Motivation:   Takes initiative in learning   new technologies , scripting, and automation practices.  

• Conceptual Thinking:   Applies basic conceptual understanding of systems engineering and automation to solve assigned tasks and   supports   continuous improvement.  

    Skill Level Requirements  

• Ability to   assist   with installation and configuration of operating systems and application software for customer environments. – Beginner  

• Ability to develop and troubleshoot basic automation scripts using PowerShell or Python. – Beginner

• Ability to   monitor   and report on application and system performance, escalating issues as needed. – Beginner  

• Ability to document technical procedures and findings clearly and accurately. – Intermediate  

• Ability to collaborate with cross-functional teams to support project   objectives . – Intermediate  

• Ability to manage time and prioritize tasks in a fast-paced environment. – Intermediate  

• Familiarity with Linux, Windows, or networking concepts, with willingness to apply and expand this knowledge. – Beginner  

  Other Requirements  

• Currently enrolled as a junior or senior in good academic   standing   working towards a bachelor’s degree.  

• Must be available to   participate   for the full 12-week internship duration.  

• Must be able to work onsite as required by the internship program.

• Must   be authorized to   work in the U.S.  

• Ability to   lift up   to 50 lbs.  

The pay range for this position is $ 20 .00 per hour.  

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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