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Surgical Account Manager (Akron OH)

Medtronic

Remote · Akron, OH, US$75k

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About this role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.                    

The Surgical Operating Unit strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions across the care continuum. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.  

Primary   Responsabilities  

The S urgical   Account Manager will   be responsible for   driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and A ccess   &   I nstrumentation . This role focuses on developing and executing strategic sales plans,   identifying   practice trends, and cultivating key customer relationships to drive market growth and adoption. The ideal candidate will work closely with clinical and administrative stakeholders to expand business opportunities, execute business reviews, and contribute to regional and national conversion efforts.  

• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.  

• Lead the creation and execution of account-level contractual strategies.  

• Optimize   contracts and drive category expansion across One Surgical.  

• Own and execute quarterly Customer Business Reviews to evaluate performance and   identify   growth opportunities.  

• Develop and   maintain   strong relationships with key economic and clinical stakeholders.  

• Support portfolio growth strategies by engaging with Key Opinion Leaders (KOLs).  

• Drive adoption and   utilization   of all Surgical Center of Technology (COT) products, including:  

• Stapling  

• Energy  

• Wound Closure  

• Electrosurgery  

• Situate  

• Access & Instrumentation (A&I)  

• Cultivate and strengthen relationships with field distribution partners.  

• Maximize partnership programs and   leverage   account intelligence to increase market share.  

Key Performance Metrics:  

• Achieve/exceed disposable quota (strategic & core).  

• Achieve/exceed hardware quota.  

• Expand contract categories.  

• Improve opportunity management and forecasting accuracy.  

Required Qualifications  

• High School Diploma (or equivalent) AND at least 6+   years experience *  

OR   Associate’s Degree   AND at least 4+   years experience *  

OR   Bachelor’s Degree   AND at least 2+   years experience *  

*Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.  

• Must live or be able to   reloc at e   within 50 miles of Akron, OH

Preferred Qualifications  

• Proven   track record   in sales within the medical device or healthcare industry, preferably in the surgical or related fields.  

• Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.  

• Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.  

• Ability to analyze business trends and use insights to develop actionable strategies.  

• Excellent organizational and time-management skills.  

• Strong communication   and interpersonal skills .  

• Ability to work independently and collaboratively within a team environment.  

• Proficiency   with CRM software (e.g., SF.com) and Microsoft Office Suite.  

Physical Job Requirements  

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .     

• While performing the duties of this job, the employee   is regularly required to   be independently mobile .    

• The employee   is also required to   interact with a computer and communicate with peers and co-workers   via a variety of media including telephone, email, instant   message   and in- person    

Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)  

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly

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