Support Specialist - Fraud Analytics Operations (Senior Consultant)

About this role

Job Family : Data Science & Analysis Travel Required : None Clearance Required : Ability to Obtain Public Trust

What You Will Do : The   Fraud Analytics Operations   Suppo rt   S pe cialist will   suppo rt   fraud analytics   operations,   reporting, stakeholder coordination, project documentation , and business operations activities . This position will work under general supervision, use judgment and initiative to resolve routine problems,   suppo rt   portions of larger project activities, and help coordinate information, inputs, and deliverables across multidisciplinary teams.  

• Suppo rt   routine and non-routine operational tasks across fraud analytics operations, reporting, stakeholder coordination, project tracking, and documentation activities.  

• Ass ist   with collecting information, tracking issues, preparing status inputs, and   suppo rt ing portions of larger project activities.  

• Use judgment and initiative to resolve routine problems and make   routine recommendations under general supervision.  

• Suppo rt   analysis of fraud-related data, operational information, reports, and project inputs to   identify   trends, issues, and follow-up needs.  

• Coordinate with team members and less experienced staff to request information,   maintain   accurate   records, and   suppo rt   deliverable inputs.  

• Prepare and   maintain   project documentation, meeting notes, status updates, trackers, reports, and analytical   suppo rt   materials.  

• Suppo rt   data review, documentation, quality checks, and basic reporting activities that enable fraud analytics and operational decision-making.  

• Help organize stakeholder inputs, task   ass ignments, action items, and project artifacts to   suppo rt   timely   delivery of work products.  

• Apply established processes, tools, and templates to complete   ass igned work accurately and on schedule.  

• Work onsite at the client location in Lanham, Maryland five (5) days per week and collaborate closely with government personnel and contractor team members.  

What You Will Need : • Ability to obtain and   maintain   a Public Trust clearance.  

• Bachelor's degree in Data Science , Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, or   a related   field.  

• Three (3) or more years of professional experience   suppo rt ing project operations, fraud analytics, cybersecurity analytics, data analysis, business operations, technical documentation, reporting, or   a related   discipline.  

• Experience   suppo rt ing routine or non-routine operational tasks, portions of larger projects, project documentation, status tracking, or reporting activities.  

• Experience collecting information, coordinating inputs, tracking issues, preparing status updates, or   maintaining   project records.  

• Experience using judgment and initiative to resolve routine problems and make routine recommendations under general supervision.  

• Experience   suppo rt ing project operations, analytics teams, fraud programs, business operations, reporting activities, or technical documentation.  

• Strong organizational, attention to detail, verbal communication, and written communication skills.  

• Ability and willingness to work onsite at the client location in Lanham, Maryland five (5) days per week.  

What Would Be Nice To Have :

• Experience   suppo rt ing fraud analytics programs, business operations, reporting activities, project coordination, investigations   suppo rt , or federal consulting environments.  

• Experience   suppo rt ing data preparation, data quality review, reporting, project tracking, or analytical work products.  

• Experience using   Microsoft Office products, SQL,   reporting   tools , or   analytics   tools such as   Python , Power BI, Tableau, or similar technologies.  

• Experience developing dashboards, trackers, or visualizations using Power BI, Tableau, Spotfire, Microsoft Excel, or similar tools.  

• Experience   suppo rt ing research, documentation, recurring reporting, stakeholder coordination, or technical writing.  

• Familiarity with Agile delivery methodologies, collaborative development environments, and federal consulting environments.  

• Candidate currently   possesses   an active Internal Revenue Service   (IRS)   Moderate Background Investigation clearance or has held one within the last six (6) months.  

What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include: • Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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