Supplier Quality Engineer

About this role

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary Summary:  

The “ Supplier Quality Engineer ” will be based in Dallas, TX.  

Responsible for supplier development in a manufacturing or service process; works with suppliers to continuously improve performance, implement process controls and develop quality assurance plans.  

Responsibilities:  

• Supplier Selection---Select the suitable supplier with jointed-effort of sourcing on aspects of quality, capability, pricing, delivery, environment, society regulation, etc. against customer requirements.  

• Supplier Qualification---Implement the new supplier qualification thru the process of capability matching, supplier risk assessment, supplier self-assessment, onsite qualification audit, qualification database management.  

• VEA (Value-Added Engineering Activity) ---Understand customer drawing, specification to feedback value-added engineering proposal to customer and supplier for optimization of supplier manufacturing process or products.  

• Material (Component) Qualification---Implement PPAP (FAI). PPAP include FAI, Material Certificates, Quality/Process Control Plan, FMEA, MSA, Process Parameter Sheet, RoHS compliance, Reliability Test, COC, etc.  

• Pilot Run Tracking---Track the new qualified parts quality performance to ensure meet the customer quality requirements in pilot run phase. Drive supplier corrective action from supplier in Pilot Runs (1-3 lots) and smoothly transfer the pilot run to mass production.  

• Hot Issue Solution and Trouble Shooting--- Working as SME (Subject Matter Expert) to help on supplier quality hot issue and trouble shooting.  

• Holds up Maintenance Audit---helps on the annual maintenance audit for existing suppliers with SQE.  

• Holds up Supplier CIP (Continuous Improvement Program) --- Helps supplier to use the quality tools to improve manufacturing process and product quality.  

• ECO/ECN/SCR implementation---Handle with ECO/ECN/SCR from customer, follow up the status in case that PPAP/FAI is required prior to production.  

• Has knowledge of a company's manufacturing process, applications and process development in order to intently work with suppliers in improving quality components of goods and services.  

• Performs quality audits on suppliers to assure products and services meet International Organization for Standards (ISO) and regulatory standards.  

• Forms a good relationship with the purchasing engineer and the supplier system in order to maintain a strong system and supplier relationships for the organization in which they work.  

• Provides cross functional help to select, approve and develop suppliers to meet customer and business needs .  

• Ensures supplier selection, development, approval and rejection according to SJM vendor guidelines and requirements .  

• Drives full assessment for effectiveness of supplier process control plans, measures and activities .  

• Uses statistical techniques and professional judgment to research data for process improvement .  

• Develops and guides execution of process validations and tests; explores resulting data and document results (protocols/reports) .  

• Guides supplier process capability studies .  

• Constructs Design of Experiments to characterize supplier processes and/or sets on root cause .  

• Develops and implements procedures for new and/or improved supplier processes .  

• Provides engineering help to Receiving Inspection including statistical research, measurement systems exploring, Gage R&R studies and inspection procedures .  

• Participates in Material Review Board resolutions on supplier provided parts and services  

• Participates in supplier Quality System Improvement Plans .  

• Guides the Supplier Requests for Change process .  

• Performs supplier Quality System audits .  

• Performs corrective and preventive actions with suppliers .  

• Performs researches of non-conformances and supplier performance for key performance indicators .  

• Performs dock-to-stock monitoring and part selection activities .  

• Provides guidance to project teams for supplied component and supplier qualifications  

• Guides teams in identification of risks/hazards relative to new product designs, processes, suppliers and applications .  

• Skillful and safe operation of job-related equipment .  

• Rate and track supplier’s performance and drive supplier continuous improvement .  

• Establish and maintain supplier management processes and tools .  

Qualifications:  

• Typically requires a Bachelor degree in related field .  

• Typically requires 2 years of experience.  

• Use of the following tools may be required: Electronic Assembly: color code, component, schematics.   

• May require various PCB operations.   

Testing: oscilloscope, cable and harness testing, trouble shooting, component testing, logic analyzer.   

Inspection: bare board, systems, components, cable and harness, microscope, measuring tools.   

Mechanical & Electrical Tools: taps and dies, alignment tools, measuring tools.  

• Demonstrates operations and technical skills and understanding of Flex’s functional standards.   

• Demonstrates working knowledge of functional concepts and a solid understanding of Flex policies and procedures.   

• Typically requires some knowledge of computerized electronic test equipment and programming.

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