Subrogation Specialist

About this role

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

Summary:    We are looking for a highly capable Subrogation Specialist to join our team and work from our Chicago office.  Alternatively, this position can be filled in our Albany, Los Angeles, Omaha or Richmond offices.  We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. The position reports to the SVP, Specialty Claims located in San Antonio and is focused on adjudicating subrogation of auto and workers’ compensation claims using specialized knowledge to evaluate liability in order to pursue, negotiate and resolve subrogation claims.   This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.    Essential Responsibilities:   • Working under technical direction and within significant limits and authority, adjudicate subrogation auto and workers' compensation claims of higher technical complexity, with a direct impact on departmental results. • Negotiating settlements. • Managing subrogation claims in litigation. • Resolving issues that are generalized and typically not complex but require understanding of a broader set of issues. • Reporting to senior management and underwriters on claims trends and developments. • Acting as a resource for claims adjusters by answering questions regarding subrogation matters. • Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution. • Identifying, assigning, and coordinating the assignment and coordination of legal and expert resources to assist in case resolution. • Preparing reports for file documentation. • Applying creative solutions which result in the best financial outcome. • Having an appreciation and passion for strong claim management.

Qualifications / Experience Required:   • Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).  • A practical knowledge of adjudicating subrogation claims, as well as an exceptional customer service focus typically achieved through: • A minimum of two years of adjudicating auto or workers’ compensation claims. • Bachelor’s degree from an accredited university required.  Four additional years of related claims experience beyond the minimum experience required above may be substituted in lieu of a degree.

• Must work independently and demonstrate the ability to exercise sound judgment.  • Must have excellent communication skills and the ability to build lasting relationships.  • Excellent evaluation and analytical skills required.  • Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.  • Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business which may include CEO.  • Ability to regularly exercise discretion and independent judgment with respect to matters of significance.   • Demonstrates inner strength.  Has the courage to do the right thing and demonstrates it  on a daily basis.  • A strong focus on execution in getting things done right.  Proven ability to consistently produce and deliver expected results to all stakeholders by:  • Finding a way to achieve success through adversity.  • Being solution (not problem) focused  • Thinking with a global mindset first. 

• Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast-paced environment that is evolving constantly.  • Ability to develop and maintain productive relationships with business partners and organizational peers with a focus on timely and meaningful exchanges of information.  • Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.  • Proficient in MS Office Suite and other business-related software(experience with URS Reinsurance Accounting System a plus).    • Polished and professional written and verbal communication skills.   • The ability to read and write English fluently is required.   • Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.   

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.  • Richmond Pay Range: $78,250 – $92,250 • Albany & Chicago Pay Range:  $86,000 - $101,500 • Los Angeles Pay Range : $94,000 - $110,500

About Working in US Claims at Argo Group  • Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. 

• Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.  

• We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.  

• Our entire claims team works in a collaborative nature to expeditiously resolve claims.  We offer a work environment that inspires innovation and is open to employee

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